DHS Business Analyst

US101 Guidehouse Inc.; Washington (District of Columbia); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Professional Development

Job summary

Guidehouse in Washington, DC, is seeking a Business Analyst to support the Department of Homeland Security. You will engage with DHS senior leadership and program teams to improve organizational effectiveness, enable decision-making, and advance department-wide priorities.

Responsibilities include analyzing processes, gathering requirements, developing process maps and SOPs, producing dashboards and executive reports, and drafting policy memos for senior DHS leaders.

Qualifications

• Bachelor's degree in a related field and 1+ years in business analysis or strategy support.
• Experience gathering and documenting requirements and developing stakeholder recommendations.
• Strong analytical and problem-solving skills, with clear written and verbal communication.
• Ability to manage multiple tasks in a fast-paced, high-visibility environment.
• Ability to collaborate with diverse stakeholders across organizational boundaries.

Responsibilities

• Analyze business processes, workflows, and operations to identify efficiency opportunities.
• Gather, document, and validate requirements through stakeholder engagement and analysis.
• Develop process maps, SOPs, user guides, and recommendations to modernize operations.
• Collect and analyze data to create insights, metrics, dashboards, and executive reports.
• Conduct policy and strategic analysis to support leadership decisions.
• Draft policy memos, executive correspondence, and briefing materials for DHS leadership.
• Support policy development and track initiatives across DHS offices and stakeholders.
• Coordinate with DHS components to drive collaboration and execution of initiatives.

Skills

Analytical thinking

Stakeholder communication

Process improvement

Requirements gathering

Cross-functional collaboration

Education

Bachelor's Degree

Job description

Job Family: Strategy & Transformation Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust

What You Will Do:

The Business Analyst will support the Department of Homeland Security (DHS). This role provides high‑visibility, mission‑critical support across six integrated task areas involving strategic alignment, analytics, automation, process improvement, executive secretariat support, and content development. The analyst will work closely with DHS senior leadership, cross‑component stakeholders, and program teams to improve organizational effectiveness, support decision‑making, and advance department‑wide strategic priorities.

• Analyze business processes, workflows, and organizational operations to identify opportunities for increased efficiency, improved performance, and enhanced mission delivery.
• Gather, document, and validate business requirements through stakeholder engagement, interviews, workshops, and analysis of current‑state processes.
• Develop process maps, workflow diagrams, standard operating procedures (SOPs), user guides, and recommendations to support operational improvements and modernization efforts.
• Collect, analyze, and synthesize quantitative and qualitative data to develop actionable insights, performance metrics, dashboards, and executive reporting products.
• Conduct research and analysis on policy, operational, organizational, and strategic issues to support leadership decision‑making.
• Draft policy memoranda, executive correspondence, briefing materials, reports, and other written products for senior DHS leadership.
• Support the development, coordination, and implementation of policies, initiatives, and strategic priorities across DHS offices and stakeholders.
• Track policy actions, executive taskings, and organizational initiatives to ensure timely coordination and completion.
• Assist with the evaluation and implementation of automation and workflow solutions to improve operational effectiveness, reporting accuracy, and information sharing.
• Coordinate across DHS components and stakeholder groups to facilitate collaboration, manage competing priorities, and drive execution of key initiatives.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor's Degree ONE (1) or more years of experience supporting business analysis, process improvement, policy analysis, program management, management consulting, strategy, operations, or a related field.
• Experience should include, but not be limited to: Experience gathering and documenting business requirements, conducting research and analysis, and developing recommendations for stakeholders
• Strong analytical, problem‑solving, and critical‑thinking skills
• Strong written and verbal communication skills, including experience preparing materials for senior‑level audiences
• Ability to organize, prioritize, and manage multiple tasks in a fast‑paced, high‑visibility environment
• Ability to collaborate effectively with diverse stakeholders across organizational boundaries

What Would Be Nice To Have:

• Experience supporting DHS, federal civilian agencies, or government consulting engagements
• Familiarity with business process analysis methodologies, process mapping, workflow redesign, Lean, Six Sigma, Agile, or other continuous improvement approaches
• Experience supporting organizational transformation, operational modernization, or business process reengineering initiatives
• Knowledge of DHS mission areas, including immigration enforcement, border security, counterterrorism, international affairs, or other homeland security functions
• Familiarity with DHS headquarters operations, including Executive Secretariat (ExecSec) processes and engagement with senior executives

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is a global AI‑led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.

guidehouse.com