DFS Liaison / Case Manager

Brandywine Counseling & Community Services, Inc.; Wilmington (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition reimbursement

401(k) with company match

PSLF eligible

Career advancement

Job summary

Brandywine Counseling & Community Services, Inc. is seeking a DFS Liaison/Case Manager to support families and connect clients to appropriate services in the community. This role emphasizes transport, outreach, screening, and collaboration with DFS staff.

You will work primarily in the field, coordinating admissions and benefits while maintaining strong communication with clients and teams.

Qualifications

• Knowledge of screening tools and therapy principles.
• Considerable knowledge of the population served and available resources.
• Ability to screen clients for appropriate services and document progress.
• Crisis intervention may be required in emergency situations.
• Skill in establishing rapport with clients.
• Ability to work independently and as part of a focused team.
• Ability to communicate effectively orally and in writing.

Responsibilities

• Support families to prevent the use and misuse of drugs and the development of substance use disorders.
• Promote child safety by identifying substance use and connecting families to interventions or treatment programs.
• Reduce the risk of future harm to children by addressing the substance use needs in families.
• Transport clients to appointments in the community and BCCS offices.
• Provide liaison, support and educational services to DFS staff.
• Participate in case presentations at weekly meetings.
• Contribute to client screening processes prior to case management.
• Provide outreach activities to the community.
• Administer various screening tools and explain program rules.
• Assist clients in obtaining admission, entitlements, and related benefits.
• This is primarily a community-based position; work will be outside of an office setting up to 100% of the time.

Skills

Screening tools knowledge

Client population knowledge

Document progress

Crisis intervention

Rapport building

Independent / team work

Written and verbal communication

Education

High school diploma or GED

CADC

CPRS

CAAD

CPS

CFSP

Tools

None

Job description

Who Are We

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

Job Description

Job Description

Description

DFS Liaison/ Case Manager

Who Are We

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

What You'll Do At BCCS

• Supporting families to prevent the use and misuse of drugs and the development of substance use disorders
• Promoting child safety by identifying substance use and misuse in families and connecting families to interventions or treatment programs that will help the families identify, improve, and change unsafe behaviors so children can be safely cared for in the home.
• Reducing the risk of future harm to children by addressing the substance use needs in families.
• Transports clients to appointments in community and BCCS appointments.
• Provides liaison, support and educational services to DFS staff
• Participates in case presentation at weekly meetings
• Participates in client screening process prior to case management.
• Provides outreach activities to the community
• Administers various screening tools to potential clients and explains the nature of the program and the necessary rules.
• Assists clients in obtaining admission, entitlements, and related benefits.
• This is primarily a community-based position, so work will be performed outside of an office setting on a regular and consistent basis up to 100% of the time

Knowledge, Skills And Abilities

• Knowledge of screening tools and therapy principles
• Considerable knowledge of population being served and available resources
• Ability to screen clients for appropriate services and document progress of clients
• May require crisis intervention to emergency situations
• Skill in establishing rapport with clients
• Ability to work independently and as part of a focused team
• Ability to communicate effectively orally and in writing.

Requirements

Qualifications for the position are :

• REQUIRED : High school diploma or GED equivalent
• REQUIRED : Specific certification will be achieved within 18 months of hire:
• Certified Drug and Alcohol Counselor ( CADC )
• Certified Peer Recovery Specialist ( CPRS )
• Certified Associate Addiction Counselor ( CAAD )
• Certified Prevention Specialist ( CPS ), or
• Certified Family Support Peer ( CFSP ).
• REQUIRED : 1 year experience in the Substance Abuse Field and/or Mental Health Field
• REQUIRED : Valid driver’s license with 2 points or less
• REQUIRED : Ability to use BCCS vehicle or use own vehicle, when needed.

Salary

• Starting at $17/hour
• Commensuration based on experience, education, and certification!

Schedule

• Monday – Friday
• 8:00 a.m. - 4:00 p.m.
• Pending the needs of an individual, this may include time outside normal business hour, including evenings and weekends.

Location

New Castle County

• Churchman Corporate Center: 92 Christiana Road, New Castle, DE, 19720.
• Please note that this position will be working in the community and at the DFS office(s) in their respective county. This can also include traveling to different DFS sites for additional site coverage if needed.

The Compensation Package For This Position Includes

• Group medical, dental, and vision coverage with low employee costs.
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with a company match of up to 4%!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Opportunity for advancement