DeWalt Service Technician Mon-Fri 1st shift $22/hr

Stanley Black & Decker, Inc.; Norwood (MA); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) and stock purchase plan

Paid time off and tuition assistance

Job summary

Stanley Black & Decker, Inc. is seeking a DeWALT Service Technician to repair portable power tools and equipment on-site in Norwood, MA. You will troubleshoot mechanical and electrical faults, maintain a clean work area, and complete service orders with accurate documentation.

You will work with a product services team, handling repairs, inventory control, and safety testing to ensure reliable operation and customer satisfaction.

Qualifications

• Ability to interpret mechanical diagrams and wiring schematics.
• Ability to diagnose mechanical and electrical faults in tools and equipment.
• Strong math and measurement skills for parts and tolerances.
• Comfort working on-site in a production-like environment.

Responsibilities

• Repair portable electric and pneumatic tools and outdoor equipment.
• Troubleshoot and disassemble units to inspect components for wear or defects.
• Maintain a clean and safe work area and follow safety procedures.
• Inspect, analyze, and repair tools for safe operation; perform testing after repair.
• Complete work orders with parts, labor, and customer information; process pricing.
• Manage inventory and ensure accurate parts availability.
• Meet daily productivity goals while preserving quality.

Skills

Mechanical knowledge

Electrical knowledge

Diagnostics

Math calculations

Attention to detail

Productivity driven

Bilingual (preferred)

Job description

DeWalt Service Technician Mon-Fri 1st shift $22/hr Onsite in Norwood, MA

Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a DeWALT Service Technician, you’ll be part of our Product Services team working as an on-site employee in a production style environment.

You’ll get to:

• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure--fully or partially disassembling unit to examine components for wear/defects and replacing parts that are worn or defective.
• Assist with maintaining a clean and safe work environment.
• Properly inspect, analyze, and repair tools and equipment for safe operation.
• Perform performance & safety testing on equipment after repair.
• Complete work orders using repair parts and labor to include pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieving daily productivity goals on the amount of tools repaired.
• Other duties as assigned.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Ability to interpret mechanical diagrams, wiring schematics and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal driven mentality.
• You like to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality.
• Strong attention to detail
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems
• Bilingual preferred

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.

Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world.

We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! #LI-Onsite All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or any other protected characteristic.

The Hourly rate for this position is $22.00 - $25.00

This is the lowest to highest hourly rate we would pay for this role at the time of this posting.

The hourly rate offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements.

The hourly rate range listed in this job posting reflects the range for the primary location specified.

The hourly rate range may vary for other locations.

The successful candidate may be eligible for general wage increases.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tools and other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Career Opportunity

Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement.

• discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail].

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)