DevOps Platform Engineer

Cloud Hybrid Technologies, LLC; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Cloud Hybrid Technologies, LLC in Plano, Texas, is seeking a Platform Engineer to optimize and support our internal developer platform and CI/CD pipelines using Harness and cloud tooling.

You will collaborate with engineering teams to improve workflows, manage deployments, monitor observability, and ensure platform reliability in a remote-first environment, with strong emphasis on incident response and documentation.

Responsibilities

• Hands-on experience with Harness pipelines, delegates, and connectors.
• Experience managing, upgrading, troubleshooting Harness environments in private cloud.
• Solid understanding of AWS cloud services (EC2, IAM, S3, Lambda, CloudWatch).
• Familiarity with CICD workflows, GitOps, and infrastructure as code (e.g., Terraform, Helm).
• Experience withDevOps tools such as Jenkins, GitLab, ArgoCD, or Spinnaker.
• Strong troubleshooting skills across application logs, deployment pipelines, and cloud integrations.
• Proficiency with monitoring and alerting tools (e.g., Datadog, New Relic, AppDynamics).
• Prior experience supporting internal developer platforms or platform engineering teams.
• Exposure to container orchestration (e.g., Kubernetes, EKS, GKE).
• Familiarity with Agile methodologies and ITIL-based incident management.
• Knowledge of scripting (e.g., Bash, Python) for automation and diagnostics.
• Strong communication and stakeholder coordination skills, especially in remote-first environments.
• Monitor Harness pipelines, delegates, and logs for anomalies using observability tools (e.g., Grafana, Prometheus, ELK, Splunk).
• Respond to support tickets, Slack alerts, and incident reports in real-time.
• Assist with delegate upgrades, connector configurations, and onboarding of new services.
• Troubleshoot CICD pipeline failures and integration issues across cloud platforms.
• Collaborate with engineering teams to improve developer workflows and platform reliability.
• Facilitate and coordinate developer enablement activities such as onboarding sessions, documentation updates, and platform usage training.
• Maintain and enhance platform documentation, runbooks, and operational procedures.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.

Job description

• Hands-on experience with Harness pipelines, delegates, and connectors.
• Experience managing, upgrading, troubleshooting Harness environments in private cloud.
• Solid understanding of AWS cloud services (EC2, IAM, S3, Lambda, CloudWatch).
• Familiarity with CICD workflows, GitOps, and infrastructure as code (e.g., Terraform, Helm).
• Experience withDevOpstools such as Jenkins, GitLab, ArgoCD, or Spinnaker.
• Strong troubleshooting skills across application logs, deployment pipelines, and cloud integrations.
• Proficiency with monitoring and alerting tools (e.g., Datadog, New Relic, AppDynamics).
• Prior experience supporting internal developer platforms or platform engineering teams.
• Exposure to container orchestration (e.g., Kubernetes, EKS, GKE).
• Familiarity with Agile methodologies and ITIL-based incident management.
• Knowledge of scripting (e.g., Bash, Python) for automation and diagnostics.
• Strong communication and stakeholder coordination skills, especially in remote-first environments.
• Monitor Harness pipelines, delegates, and logs for anomalies using observability tools (e.g., Grafana, Prometheus, ELK, Splunk).
• Respond to support tickets, Slack alerts, and incident reports in real-time.
• Assist with delegate upgrades, connector configurations, and onboarding of new services.
• Troubleshoot CICD pipeline failures and integration issues across cloud platforms.
• Collaborate with engineering teams to improve developer workflows and platform reliability.
• Facilitate and coordinate developer enablement activities such as onboarding sessions, documentation updates, and platform usage training.
• Maintain and enhance platform documentation, runbooks, and operational procedures.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract