DevOps Engineer

Charter Communications; Charlotte (NC); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Job summary

Charter Communications is seeking a DevOps Engineer in Charlotte, NC to streamline software deployment and support. You'll improve operational efficiency and customer interactions while working with a hybrid schedule, allowing up to one remote workday each week.

The role demands expertise in automated software delivery, production support, and incident management, with an emphasis on Linux systems and dynamic scripting languages. A Bachelor's degree or equivalent experience is required.

Qualifications

• 3+ years working with dynamic scripting languages.
• 3+ years deploying software to production environments.
• 3+ years supporting Linux or other Unix systems.
• 3+ years of production support/incident management experience.

Responsibilities

• Collaborate with development teams to plan and execute releases.
• Develop automated scripts for server software installation.
• Deploy code in cloud environments.
• Monitor system performance for smooth operations.
• Troubleshoot and resolve production issues.

Skills

Packaging and delivering software for production

Automating deployments using tools like Jenkins, Kubernetes, Gitlab, ArgoCD

SQL scripting, MSSQL and Oracle databases

Linux shell scripting environments, including bash

Knowledge in AWS and container technologies

Strong verbal and written communication skills

Education

Bachelor's degree in a technical field or equivalent work experience

Tools

AppDynamics

Grafana

Datadog

PRTG

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to streamline how software is deployed and supported across a national footprint? As a DevOps Engineer at Spectrum, you will play a pivotal role in delivering innovative solutions that improve customer interactions and ensure reliable operations. Your expertise will directly elevate system performance and support, making a lasting impact on users throughout the country.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You'll Make an Impact

• Collaborate with developers, testers and deployment teams to plan and execute software releases
• Develop and refine automated scripts for installing server software products
• Deploy code and applications within cloud environments
• Install or upgrade third‑party software with developers and infrastructure teams
• Monitor system performance, reliability and daily data processing to ensure smooth operations
• Participate in project stand‑up meetings, offering insights and technical support
• Review and contribute feedback to user‑facing documentation and online help
• Provide comprehensive documentation support for technical teams
• Develop and execute deployment plans to carry out application releases in production environments
• Design and implement monitoring strategies to track infrastructure, servers and software applications
• Deliver advanced production support for all Spectrum applications
• Analyze root causes and troubleshoot to resolve production issues
• Take ownership of production issues and outages, driving resolution efforts

Required Qualifications

Education

• Bachelor's degree in a technical field or equivalent work experience

Experience

• 3+ years working with dynamic scripting languages
• 3+ years deploying software to production environments
• 3+ years supporting Linux or other Unix systems
• 3+ years of production support/incident management experience

Skills

• Proficient in packaging and delivering software for production
• Skilled in automating deployments using tools such as Jenkins, Kubernetes, Gitlab, ArgoCD
• Familiar with technology inputs, outputs and processing flows with strong communication abilities
• Effective problem solver with a track record of resolving complex issues collaboratively
• Skilled in SQL scripting with hands‑on experience in MSSQL and Oracle databases
• Familiar with .Net applications
• Knowledgeable about architecture components such as servers, load balancers and databases
• Experienced with telemetry tools including AppDynamics, Grafana, Datadog and PRTG
• Adept at Linux shell scripting environments, including bash
• Knowledgeable in AWS and container technologies
• Able to write clear technical documentation for developers and testers
• Capable of managing multiple assignments under limited supervision
• Strong verbal and written communication skills
• Thorough understanding of the Agile Software Development Lifecycle
• Demonstrated leadership and ability to facilitate consensus between teams

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.