DevOps & Collaboration Tech Lead

Koch Business Solutions, LP; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Koch Technology IT Employee Services supervisor leads a team of DevOps Engineers and Collaboration Technology Analysts to deliver high‑quality IT services and products on site across locations, including Atlanta. The role focuses on coaching, talent development, and driving continuous improvement to advance our culture and capabilities.

You will collaborate with stakeholders to align vision and initiatives, maintain strong customer relationships, and ensure service levels while promoting Koch's

Qualifications

• Experience supervising a group or organization.
• Experience in coaching and developing employees.
• Strong economic, analytical, critical thinking, and organizational skills.
• Demonstrate strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Experience establishing partnerships across teams and influencing management, peers, and employees in an inclusive style to leverage their abilities and knowledge.
• Ability to challenge the status quo and be able to drive transformation. Be willing to respectfully challenge processes or practices that are inefficient or can be improved.

Responsibilities

• Investing time in knowing your team & providing regular feedback and coaching to help them develop and achieve their full potential.
• Fostering a collaborative environment that is advancing innovation, optimization, and automation efforts to support strategic initiatives and growth.
• Collaborating with stakeholders to align vision, strategies and initiatives.
• Developing and maintaining strong customer relationships across business groups, handling and resolving customer escalations in a timely manner.
• Motivating the organization while understanding, developing, applying, and coaching employees on Koch's culture framework.
• Developing, implementing, reviewing, and monitoring group and individual performance to ensure the team is addressing consumer issues and meeting service level commitments.
• Progressing the culture within the team by planning initiatives and driving actions for process adherence to support operations and change management.
• Maintaining measures that matter to IT Employee services and our business partners to improve business strategies and priorities proactively through strong partnerships.
• Engaging in strategic planning and thought leadership to drive the growth and development of the team and its operations. Promoting and using best practices and sharing their knowledge and experiences with others in the IT organization.

Skills

Supervising

Coaching

Leadership

Collaboration

Analytical thinking

Stakeholder management

Education

Bachelor's degree in IT

Job description

Koch Technology IT Employee Services supervisor leads a team of DevOps Engineers and Collaboration Technology Analysts to deliver high‑quality IT services and products on site across locations, including Atlanta. The role focuses on coaching, talent development, and driving continuous improvement to advance our culture and capabilities.

You will collaborate with stakeholders to align vision and initiatives, maintain strong customer relationships, and ensure service levels while promoting Koch's