Development Support Director

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans with university…

Job summary

Harvard University Central Administration (CADM) is hiring an Assistant Director who will oversee a cohort of development assistants, ensuring top-tier frontline support and equitable, positive work environments. You will lead recruitment, onboarding, workload planning, and performance management in collaboration with the Senior Associate Director.

You will partner with HR on compensation, policy interpretation, and staff development, while coordinating with group leaders across FAS cohorts to

Qualifications

• 4+ years of related administrative experience.
• Experience in project/relationship management.
• Must work onsite in the Cambridge, MA office on assigned days weekly and may attend events on campus in Cambridge.

Responsibilities

• Lead day-to-day management of development assistants, including recruitment, onboarding, workload and schedule oversight.
• Oversee annual performance management cycle for the cohort, with evaluations.
• Conduct regular one-on-one check-ins to review workload, training needs and performance.
• Collaborate with frontline officers to assess support effectiveness and adjust responsibilities.
• Oversee staffing and project assignments to ensure high-quality fundraising support.
• Coordinate with HR on performance, employee relations, compensation, and policy interpretation.
• Assist in Group Leader management across FAS cohorts and ensure consistent standards.

Skills

Staff supervision

Project management

Relationship management

Event coordination

Communication

Office operations

CRM systems

Databases/CRMs

Tools

CRM software

Office productivity tools

Databases/CRMs

Communication platforms

Job description

Harvard University Central Administration (CADM) is hiring an Assistant Director who will oversee a cohort of development assistants, ensuring top-tier frontline support and equitable, positive work environments. You will lead recruitment, onboarding, workload planning, and performance management in collaboration with the Senior Associate Director.

You will partner with HR on compensation, policy interpretation, and staff development, while coordinating with group leaders across FAS cohorts to