Development Manager

ChildSavers; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with employer match

PSLF assistance

Job summary

ChildSavers is seeking a full-time Development Manager to oversee a diverse donor portfolio and the development office. You’ll ensure data integrity in Salesforce, manage the GiveSmart portal, and drive analytics to measure fundraising impact.

You will collaborate with leadership to expand support from individuals, foundations, and community groups. The role requires 4–6 years in nonprofit fundraising, advanced CRM experience, and strong communication skills.

Qualifications

• 4-6 years relevant work experience (non-profit and/or fundraising).
• Advanced donor CRM experience.
• Experience with Microsoft Office software (Word, Excel, PowerPoint, Outlook).
• Knowledge of community-centric fundraising and development best practices.

Responsibilities

• Manage development database (Salesforce) records for fundraising activities.
• Oversee online giving portal (GiveSmart) functionalities.
• Prepare gift acknowledgments and donor communications; segment reports and track activities.
• Provide reporting on fundraising performance and stewardship strategies.
• Support coordination of in-kind program and NAP tax credit processes.
• Support events planning and board-related activities.

Skills

Donor CRM

Microsoft Office

Non-profit fundraising

Research & writing

Attention to detail

Organization

MS Office proficiency

Tools

Salesforce

Job description

Company Overview

At ChildSavers, we believe that every child deserves a strong start and a hopeful future. As Richmond’s oldest nonprofit dedicated exclusively to children’s mental health and trauma recovery, we provide access to equitable, trauma-informed therapy and prevention services that build resilience and support lifelong well-being. Our team is composed of mission-driven professionals who work every day to empower children and strengthen families throughout Central Virginia. By joining ChildSavers, you’ll become part of a compassionate, collaborative organization that values diversity, promotes continuous learning, and is committed to making a meaningful impact in our community.

Position Summary

We are seeking a full-time Development Manager (DM) to support the Development and Communications team. The Development Manager is responsible for managing an independent portfolio of funders and donors overseeing the operations of the development office, including stewardship processes, database management, donor data, documentation, reporting, analytics, and administrative support. The DM works with the entire development team and measures the impact of fundraising, stewardship, and outreach efforts through analytics, ensuring data integrity, and identifying and soliciting new funding resources, particularly from BIPOC, Women-Centric and Faith-Based individuals/businesses. In addition to managing a portfolio of funders/donors that include individuals, foundations, corporations and civic/faith groups, the DM also manages the Gifts in Kind program and provides key administrative support.

Essential Duties and Responsibilities

• Manages the development database (Salesforce) and ensures the system contains complete and accurate records related to all aspects of fundraising.
• Oversees management of the online giving portal (GiveSmart) and supports the team with all functionalities of this system.
• Performs key administrative and database management functions, including philanthropic gift processing, gift acknowledgment letter preparation, documentation of donor correspondence, segmentation of reports/lists, tracking communication activities, analysis of results from digital and mailed fundraising and marketing efforts, creating and maintaining fundraising and marketing reports (including identification of new prospects, retention/stewardship strategies, growth opportunities, fundraising performance, etc.), managing donor portfolio updates, tracking department expenses and managing credit card receipts/statements.
• Serves as the main point of contact with the finance department to ensure accurate weekly and monthly reconciliation and provide information/documentation needed for the annual audit and 990.
• Manages the coordination of the in-kind program, including solicitation, processing, acknowledging, organizing, and distributing to departments.
• Manages NAP tax credit process including application, reporting, and tracking.
• Manages, solicits, and stewards a portfolio of donors/funders that includes individuals, foundations, corporations and civic organizations to ensure that established annual fundraising goals are achieved.
• Works with the Development Director and Vice President to plan and solicit sponsorships for the Premier Partner Program.
• Provides support in planning and executing fundraising events of all sizes.
• Supports the Development Director in managing the Community Board, including recruitment, communications, and logistical/administrative support.
• Supports the Development Director and Vice President of Development & Communications with the Board Resource Development Committee mailings and meeting minutes as needed.

Required Qualifications

• 4-6 years relevant work experience (non-profit and/or fundraising)
• Advanced donor CRM experience
• Experience with Microsoft Office software (Word, Excel, PowerPoint, Outlook);
• Knowledge of community-centric fundraising and development best practices;
• Strong research, analytical, and written communication skills;
• Strong attention to detail;
• Organized with an ability to prioritize tasks and meet deadlines;
• Commitment to ChildSavers' mission and organizational values of diversity, integrity, passion, relationships, and impact.Intermediate knowledge of all platforms within Microsoft Office software (Word, Excel, PowerPoint, Outlook) required

Preferred Qualifications

• Knowledge and experience working with SalesForce
• Knowledge and experience with community-centric fundraising best practices

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• ChildSavers services occur primarily in office-like settings including an ADA-compliant outpatient clinic and public-school settings, as well as occasional community visits.

All ChildSavers employees are expected to demonstrate the following core competencies in the performance of their work:

• Mission Alignment: Demonstrates commitment to ChildSavers’ mission of guiding children through life’s critical moments with trauma-informed care.
• Integrity & Ethics: Maintains the highest standards of confidentiality, honesty, and ethical conduct in all professional interactions.
• Cultural Fluency: Works effectively across diverse populations, demonstrating cultural humility and commitment to equity and inclusion.
• Trauma-Informed Practice: Applies the principles of trauma-informed care and healing-centered engagement in daily work and decision-making.
• Collaboration: Builds productive working relationships with colleagues, clients, families, and community partners; communicates professionally and respectfully.
• Accountability: Takes ownership of assigned work, meets deadlines, and delivers quality results aligned with role expectations and agency goals.
• Adaptability: Responds constructively to changing priorities, new information, and evolving client or organizational needs.
• Professional Growth: Engages in ongoing learning, welcomes feedback, and applies new knowledge to improve individual and team performance. The following represent the minimum knowledge, skills, and abilities required to perform this role.

Benefits

ChildSavers offers a comprehensive and competitive benefits package including options for health, dental, and vision insurance(s), a health savings account, access to employer-paid EAP support services, a public service loan forgiveness (PSLF) assistance support service (free-of-charge), a retirement plan with tenure-based contribution incentives, employer-paid short and long term disability insurances, group term life insurance, paid time off, & 15 paid holidays annually.

ChildSavers is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. All employees and applicants will be treated without regard to age, sex, color, religion, race, national origin, veteran status, sexual orientation, gender identification, marital or familial status, physical or mental disability, legal source of income, or any other status protected by law.