Development Associate, School Engagement

American Heart Association, Inc.; Los Angeles (CA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan with employer match

PTO and holidays

Tuition assistance

Job summary

The American Heart Association is seeking a School Engagement Associate to support the Development team in coordinating school communications, data entry, and event materials. This hybrid role supports multiple schools across the Western States region, with modest travel required.

You will manage email campaigns, CRM data in Salesforce and Blackbaud, and provide friendly customer service by phone and email, helping classrooms deliver heart health initiatives.

Qualifications

• 3 years minimum prior relevant work experience.
• High school diploma or equivalent experience.
• Ability to travel locally; requires reliable transportation.
• Work from home and field work per flexible policy.
• Proficient with Microsoft Office and CRM data management.
• Willing to work flexible hours including early mornings and evenings.

Responsibilities

• Coordinate school communication plans and ensure timely updates.
• Assist with website coordination including passwords and permissions.
• Provide administrative support and customer service by email/phone.
• Maintain Salesforce and Blackbaud schedules; update contacts.
• Support fundraising meetings and school events with materials.

Skills

Data management

Customer service

Proactive communication

Flexible hours

Education

High school diploma

Tools

Salesforce CRM

Blackbaud

Microsoft Office

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

We have an excellent opportunity availableto join our School Engagement Team!Help us advance our mission of championing longer, healthier lives by engaging students, parents, school administrators and other supporters with the American Heart Association.

The Kids Heart Challenge and American Heart Challenge are school initiatives devoted to developing happy and healthy students through teaching valuable heart health lessons with the opportunity to make a difference in their community! Focused on the whole child, we’re working with educators to make a lasting impact on the overall health and well-being of kids, schools and communities . Meet one of our heart heroes here and learn more!

The School Engagement Associate will support the Development team and participating schools throughout the assigned region with administrative support such as helping with email campaigns; scheduling and clerical coordination including scheduling recruitment and planning meetings with schools; data entry, donation processing and customer service.

Local travel may be required for on-site school support. Residence in the Western States region (Alaska,Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, and Washington) is preferred for this hybrid position.

This temporary position is from October 2026 up through May 2027.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedIn,Instagram,Facebook,X, and atheart.jobs.

Responsibilities

• School Communication Plan Management: Coordinate and support the communication plans with all participating schools for two teams. Includes ensuring updates are made and that all schools regularly receive communication according to timelines.


• Website Coordination: Assist with password management, email permissions, and school webpages.


• Administrative Support: Upload and maintain school contact information, create labels and mail items/supplies, provide customer service by email and phone.


• Data Management: Maintain information in Salesforce (CRM), and Blackbaud schedule and complete activities, update notes, research and update contacts


• Fundraising Support: Assist fundraisers with meeting preparation and follow-up, schedule meetings with participating and prospective school contacts, support school assemblies, and help with materials and resources.

Qualifications

• 3 years minimum prior relevant work experience.


• High school diploma or equivalent experience.


• Ability to do daily local travel; requires access to reliable transportation at all times on an immediate basis.

• Ability to work productively and efficiently from a home office and in the field consistent with the Association's flexible work arrangements policy.


• Demonstrated ability to work independently and communicate proactively.


• Ability to thrive in a fast-paced, \"we can do this\" environment.


• This position demands extensive data management, requiring the continuous updating of account information within our CRM databases; Proficiency with Microsoft Office and the ability to efficiently manage and report on data using CRMs are essential.


• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.


• Candidates must be willing to work flexible hours, including early mornings and evenings, to effectively engage with schools and manage events.

Compensation & Benefits

Expected pay range will be $23.00 per hour to $26.00 per hour. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.


• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.


• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.


• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.


• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.


• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

#LI-Hybrid