Development and Gift Specialist

Stanford University; Palo Alto (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hoover Institution at Stanford University seeks an experienced gift processing professional to handle daily processing of gifts and to produce daily and weekly reports. You will coordinate with development services to align records and oversee the donor welcome process for Hoover Council supporters.

The role also includes providing administrative support for development events and managing event materials, with emphasis on data quality, compliance, and collaboration with development officers.

Qualifications

• Bachelor's degree required; 3+ years of relevant experience or equivalent combination.
• Intermediate gift systems expertise and ability to troubleshoot multi-system issues.
• Advanced MS Office skills and documentation capabilities.
• Strong attention to data integrity, accuracy, and compliance.

Responsibilities

• Independently process gifts daily for the Hoover Institution and ensure accuracy of entries.
• Produce daily and weekly gift reports for internal stakeholders.
• Coordinate with University Development Services to align gift records between Hoover Institution and Office of Development.
• Oversee donor welcome process for new Hoover Council supporters and manage related communications.
• Provide administrative support for the development events program and help with event materials.

Skills

Gift systems

MS Office

IRS regulations

Data integrity

Problem solving

Communication

Project leadership

Financial skills

Education

Bachelor's degree

Tools

Database systems

SOP documentation

Job description

Responsibilities

• Independently process gifts daily for the Hoover Institution
• Produce daily and weekly gift reports
• Interface with University Development Services to ensure gift records are aligned between the Hoover Institution and Office of Development
• Oversee the donor welcome process for new Hoover Council supporters
• Provide administrative support for the development events program
• Manage inventory for development events and donor welcome packets

Core Duties

• Independently process complex and high-profile gifts
• Manage and process high volume of biographical data, includinganalyzing and monitoring entries for accuracy and completeness tomaintain data integrity and hygiene.
• Review all daily gift receipts, acknowledgements and tributeletters that are sent to donors.
• Coordinate with development officers on large or complexgifts.
• Utilize multiple gift processing systems for high-profileactivities.
• Determine gift allocation and reach out to officers forconfirmation.
• Process credit card transactions and follow up on failedtransactions.

Systems & Process Improvement

• Develop and maintain expertise in database systems and assistwith new data features/patterns.
• Analyze database information and identify processimprovements.
• Recommend new processes and systems for testing.
• Document SOPs

Compliance & Audit

• Ensure compliance through systematic internal databaseaudits.
• Coordinate resolution of multi-area compliance issues.
• Test and recommend workflow improvements withinparameters.

Staff Development & Leadership

• Train junior staff on systems and processes
• Provide business support to development officers andfinance.
• Propose new processes, improvements, and systems to improve datacollection and inconsistencies.

External Relations & Communication

• Provide customer and business support to development officers andfinance.
• Coordinate with development officers on complex gifts and/or dataprojects

Minimum Education and Experience

Bachelor’s and 3 years of relevant experience OR equivalentcombination

Knowledge, Skills and Abilities

• Technical: Intermediate gift systems expertise;troubleshoots multi-system issues; working knowledge of IRS regulations.Advanced ability in MS Office Suite and applications
• Communication: Advanced correspondence anddocumentation; confident presentations; trusted partner to developmentofficers
• Problem-Solving: Investigates complex problemsand recommends solutions; independent and sound judgment ontransactions. Conduct research and ability to interpretinformation.
• Management: Small project leadership; emergingleader; peer mentoring and training
• Specialized: Intermediate financial skills; riskidentification and control implementation; solid development operationsfoundation