Detroit Cannabis Sales Specialist Keep your Tips

URB DETROIT; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

URB DETROIT in Detroit is seeking a knowledgeable Budtender to join their team. The ideal candidate will provide exceptional customer service, educate customers about products, and maintain a welcoming shopping experience. This role includes operating POS systems efficiently and assisting customers with their selections.

Candidates should possess strong communication skills, retail experience, and a passion for customer engagement. The ability to create a positive shopping environment is essential for success in this role.

Qualifications

• Must be at least 21 years of age or older.
• Strong communication skills, including phone etiquette and customer engagement.
• Experience in retail sales, upselling, merchandising, and stock management.

Responsibilities

• Greet customers warmly and provide knowledgeable assistance regarding product range.
• Operate POS systems efficiently for sales transactions.
• Conduct product demos to educate customers about products.

Skills

Customer service

Communication skills

Retail sales

Upselling

Cash handling

Education

High School Diploma or equivalent

Job description

We are seeking a knowledgeable and personable Budtender to join our team. The ideal candidate will provide exceptional customer service, educate customers about our products, and ensure a welcoming shopping experience. This role involves assisting customers with their selections, managing sales transactions, and maintaining the cleanliness and organization of the retail space. Previous retail or supervisory experience, upselling and familiarity with POS systems, especially in a cannabis space is a plus. The Budtender plays a vital role in fostering customer loyalty and promoting our product in a professional manner.

What You’ll Do

• Greet customers warmly and provide knowledgeable assistance regarding our product range.
• Operate POS systems efficiently for sales transactions, including cash handling and cashiering duties.
• Conduct product demos to educate customers about different products and their benefits.
• Upsell additional products or accessories to enhance customer satisfaction and sales volume.
• Maintain proper merchandising standards, including stocking shelves and organizing displays.
• Ensure the retail area is clean, organized, and well-stocked at all times
• Assist with inventory management and stock replenishment
• Provide excellent customer service by addressing inquiries via phone or in person with professionalism and courtesy.
• Supervise or assist in supervising staff when necessary, ensuring smooth store operations.
• Promote a positive shopping environment through effective communication skills and friendly demeanor.
• Other duties may be assigned to help meet business needs.

Qualifications

• High School Diploma or equivalent required.
• Must be at least 21 years of age or older.
• Strong communication skills, including phone etiquette and customer engagement
• Experience in retail sales, upselling, merchandising, and stock management
• Supervising experience is preferred but not required; leadership qualities are a plus
• Ability to perform product demos confidently to educate customers about product features and benefits
• Basic math skills for handling cash transactions accurately
• Excellent customer service skills to create a welcoming atmosphere
• Previous experience in a highly regulated cannabis atmosphere or retail environments is preferred but not mandatory
• Ability to multitask effectively in a fast-paced setting while maintaining attention to detail