Detention Operations Sergeant

GardaWorld Federal Services; Surprise (AZ); On-site; USD 75,000 - 85,000; Full time

Job summary

GardaWorld Federal Services seeks a high‑performing detention supervisor to oversee officers and guard the safety, security, and orderly operation of a detention facility in Surprise, AZ. You will manage daily housing operations, enforce procedures, and coordinate with medical, transportation, and supervisory staff to address incidents.

The role requires leadership, strong communication, and the ability to work rotating shifts, nights, weekends, and holidays.

Qualifications

• Minimum of three (3) years of experience as active-duty military, detention/corrections, or law enforcement.
• Must possess one (1) year of supervisory experience within detention/corrections or law enforcement.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be able to read, write, speak, and understand English proficiently.

Responsibilities

• Supervise detention officers and assigned security personnel during daily detention operations, housing unit activities, and shift assignments.
• Monitor resident movement, housing operations, facility security procedures, and staff performance to ensure operational compliance and accountability.
• Conduct inspections of housing units, operational areas, resident activity, and security equipment to identify safety concerns, contraband, or operational deficiencies.
• Respond to emergencies, disturbances, fights, medical incidents, security breaches, and resident behavioral concerns while coordinating appropriate response procedures.
• Review incident reports, disciplinary documentation, resident records, activity logs, and operational reports for accuracy and completeness.
• Provide operational guidance, training support, and mentorship to detention officers regarding facility procedures, resident management, and emergency response protocols.
• Coordinate resident counts, housing assignments, escort activities, intake procedures, and release operations as required by facility operations.
• Ensure accountability of keys, restraints, radios, emergency gear, and other security equipment assigned to detention personnel.
• Communicate and coordinate with medical personnel, transportation teams, behavioral health staff, and supervisory leadership regarding resident operations and facility concerns.
• Investigate minor operational incidents, policy violations, or resident complaints and report findings through the appropriate chain of command.
• Support audits, inspections, emergency preparedness activities, and operational reviews related to detention and security operations.
• Maintain professionalism, leadership, strong communication, and sound judgment while supporting safe, secure, and orderly detention facility operations.

Skills

Leadership

Communication

Observation

Report writing

Situational awareness

Emergency response

Education

High school diploma

Job description

GardaWorld Federal Services seeks a high‑performing detention supervisor to oversee officers and guard the safety, security, and orderly operation of a detention facility in Surprise, AZ. You will manage daily housing operations, enforce procedures, and coordinate with medical, transportation, and supervisory staff to address incidents.

The role requires leadership, strong communication, and the ability to work rotating shifts, nights, weekends, and holidays.