Detection Analyst: Threat Insights & Automation (Flexible Work)

BetterCloud; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Well-being stipend

Learning stipend

Flexible work options

Dedicated time off

Job summary

HUMAN is seeking a Detection Health and Performance analyst to investigate suspicious traffic, identify attacks and false positives, and improve detection logic across customers. You will collaborate with Technical Account Managers, Solutions Engineers, Operations, Research and Engineering teams to protect legitimate users and reduce missed detections.

The role emphasizes data analysis, troubleshooting, and clear communication to both technical and non-technical audiences, with opportunities to

Qualifications

• +3 years experience as a cyber security or detection analyst / fraud analyst / data or business analyst in a SaaS company.
• Experience with SQL (Snowflake / BigQuery) and analysis/visualization tools (Tableau), log analysis tools (ElasticSearch).
• Clear communicator who can explain technical findings to both technical and nontechnical audiences.

Responsibilities

• Investigate suspicious traffic and identify potential attacks, false positives, and missed detections.
• Design and test new detection logics for customers.
• Validate product integration and assess whether detection behavior is working as expected.
• Recommend safe detection actions, monitor their impact, and adjust as traffic evolves.
• Translate investigation findings into clear internal updates and customer-facing communication.

Skills

SQL

Tableau

Analytical mindset

Communication

Collaborative teamwork

Tools

Snowflake

BigQuery

Cursor AI

Job description

HUMAN is seeking a Detection Health and Performance analyst to investigate suspicious traffic, identify attacks and false positives, and improve detection logic across customers. You will collaborate with Technical Account Managers, Solutions Engineers, Operations, Research and Engineering teams to protect legitimate users and reduce missed detections.

The role emphasizes data analysis, troubleshooting, and clear communication to both technical and non-technical audiences, with opportunities to