Detailer

CarMax Business Services; Westborough (MA); On-site; USD 30,996 - 33,200; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holiday time

Job summary

A leading automotive retailer in Westborough is seeking a detail-oriented individual for vehicle inspections and cosmetic reconditioning. Responsibilities include performing quality inspections, detailing services, and ensuring workplace cleanliness according to company standards. The ideal candidate should have strong communication skills, the ability to perform manual tasks, and work in a fast-paced environment. Competitive hourly compensation ranges from $22.50 to $24.10.

Qualifications

• Must complete training on-line and hands-on.
• Accountable to Associate 1 Competency Model.
• Successful completion of Workstation Certifications required.

Responsibilities

• Complete cosmetic inspections and quality inspections.
• Perform vehicle cleaning and detailing tasks.
• Drive vehicles on and off the lot.

Skills

Read and interpret data

Effective communication

Ability to lift 50lbs

High energy and fast-paced work

Job description

6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581

CarMax, the way your career should be!

General Summary

Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.

On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.

Principle Duties and Responsibilities

• Execute standardized work processes as defined at established pace time
• Participate in problem solving and continuous improvement activities with team
• Participate in training of new associates with guidance of Reconditioning Associate Lead
• Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards
• Complete Cosmetic Inspections
• Complete Final Quality Inspections
• Ensure work place cleanliness and organization in accordance with CarMax 5S standards
• Identify defects and most appropriate repair methods according to CarMax standards
• Provide auction support
• Drive vehicles on and off lot
• Provide outstanding customer service at all times
• Complete duties as assigned by Leads and Managers

Job Specifications

Position requires the following pre-requisites and ability:

• Complete all training on-line and hands‑on, including KRONOS Training for Hourly Associates
• Accountable to Associate 1 Competency Model
• Meet Reconditioning Associate and Reconditioning I Performance Standards
• Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications
• Read, interpret and transcribe data in order to maintain accurate records
• Perform multiple duties in a high‑energy, fast‑paced environment
• Perform manual tasks at a specific pace for a specific period of time
• Lift objects that weigh as much as 50lbs
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone
• Complete CarMax provided training in all functional areas of the inventory process, allowing for cross‑training and full coverage of the inventory and detail area

Working Conditions

• Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
• Walking or standing for extended periods of time.
• Wears CarMax clothing (acquired through company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high‑integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$22.50 - $24.10

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full‑time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.