Detailer

CarMax Business Services; Lancaster (Lancaster County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Retirement plan

Car purchase discounts

Job summary

CarMax Lancaster, PA is seeking a Cosmetic Reconditioning Associate II to perform cosmetic inspections, final quality checks, and advanced reconditioning tasks to ensure each vehicle meets CarMax’s high standards.

You will handle paint touch-up, wet sanding, buffing, and ensure tight quality control while working in a clean, climate-controlled environment. The role offers comprehensive benefits and opportunities to grow with the nation’s largest used-car retailer.

Qualifications

• Complete CarMax training programs (online and hands-on).
• Read, interpret, and record data accurately for inventory/quality.
• Ability to multitask in a fast-paced environment with attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks.

Responsibilities

• Execute standardized cosmetic reconditioning processes at a set pace.
• Perform touch-up, wet sanding, and buffing to CarMax standards.
• Complete cosmetic and final quality inspections for customer-ready vehicles.
• Identify defects and select best repair methods for quality.
• Support auction prep and assist vehicle movement on/off the lot.
• Deliver customer service and collaborate with teammates to meet goals.
• Follow EH&S requirements and maintain a clean work area.

Skills

Data interpretation

Inventory control

Attention to detail

Clear communication

Education

CarMax training programs

Job description

7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601 CarMax, the way your career should be! When our vehicles shine, you will shine CarMax customers expect to choose from a range of vehicles that look good and meet CarMax’s high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax’s high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we’ll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Position Overview

As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best-in-class vehicles to our customers. You will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch-up, wet sanding, and buffing. Your work ensures every CarMax vehicle meets our high standards for quality and appearance, helping customers feel confident in their purchase.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch-up, wet sanding, and buffing to restore vehicles to CarMax standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service, collaborate with team members to achieve goals, support auction preparation, and assist with vehicle movement on and off the lot.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Completion of all CarMax training programs, including online and hands-on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast-paced environment while maintaining attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Benefits

• Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
• Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Equal Employment Opportunity

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Hourly Rate

The hourly rate for this position is: $17.58 - $24.51