Destination Travel Specialist

Dream Voyages; Cheyenne (WY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote work

Onboarding & training

Collaborative team environment

Growth opportunities

Job summary

Dream Voyages is seeking a Destination Travel Specialist to join our fully remote team, helping clients design and book personalized travel experiences from start to finish.

You will communicate via email, chat, and phone, resolve issues, and use AI tools to deliver high-touch service while building lasting client relationships.

Qualifications

• Stellar written and verbal communication skills.
• Comfort with technology and AI tools (we'll train you on the rest).
• Passion for travel and curiosity about the world.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch service with empathy, expertise, and a genuine smile.

Skills

Communication skills

AI tools familiarity

Travel enthusiasm

Written/verbal skills

Job description

Destination Travel Specialist - Remote

We're looking for a Destination Travel Specialist to join our team and help people turn their travel dreams into reality.

What You'll Do

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch service with empathy, expertise, and a genuine smile.

Nice to Have

• Travel industry savvy (preferred, not required — zero experience also welcomed)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (we'll train you on the rest)
• Passion for travel and curiosity about the world

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmosphere with collaborative, supportive colleagues
• Growth potential with clear paths to leadership and higher earnings

Who We Are

We curate journeys that embrace dreams and turn them into reality. We believe travel should be transformative, not rushed, and we partner with advisors who share that passion.

Do you feel like this is you?