Dessert Cart Attendant - PPG Paints Arena - Suites

Aramark Corporation; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Job summary

Aramark at PPG Paints Arena seeks a Dessert Cart Attendant to deliver a premium, memorable dessert experience for suite guests during hockey games. You will present and service a curated dessert cart, describe menu items, fulfill selections, and uphold luxury hospitality standards.

You will also serve walk-up guests, maintain cart presentation, handle transactions with portable credit card terminals, and collaborate with premium hospitality teams to ensure a seamless guest experience.

Qualifications

• Experience in delivering high-end hospitality service is essential.
• Ability to engage guests, describe menu items, and fulfill dessert selections.
• Strong customer service and teamwork skills are required.

Responsibilities

• Deliver and present pre-stocked dessert carts to premium suites and assist with pre-orders.
• Provide attentive service to suite guests and answer product questions.
• Maintain elegant cart presentation and professional demeanor at all times.

Skills

Guest engagement

Customer service

Teamwork

Education

ServSafe certification

Tools

Credit card terminals

Job description

Position Summary

The Dessert Cart Attendant delivers an elevated and memorable hospitality expereince to premium suite guests during hockey games. This role is responsible for presenting and servicing a curated dessert cart featuring premium offerings. The attendant provides personalized service by engaging guests, describing menu items, fulfilling individual dessert selections, and ensuring every interaction reflects the highest standards or professionalism and luxury hospitality. In addition to servicing pre-stocked dessert carts in premium suites, the Dessert Cart Attendant actively serves walk-up guests throughout designated areas, maintaining exceptional guest engagment, product presentation, and sales opportunities. The attendant serves as an ambassador of the venue's premium hospitality program by creating a sophisticated, welcoming, and seamless dessert experience that enhances the overall guest experience.

Essential Job Functions

• Deliver and present pre-stocked dessert carts to premium suites according to event schedules and gust pre-orders.


• Provide attentive, personalized service to suire guests, assisting with individual dessert sections and answering product-related questions.


• Maintain an elegant and professional cart presentation at all times.


• Engage guests in a warm, knowledegable, and courteous manner while crating a memorable hospitality experience.


• Serve walk-up guests efficently while maintaining premium servcie standards.


• Monitor inventory levels and communicate replenishment needs to leadership.


• Process sales transations accurately.


• Maintain cleanliess and organization of carts, equipment, and service areas.


• Collaborate with premium hospitality, culinary, and suite service temas to deliver exceptional guest experiences.


• Ability to communicate and work within a team.


• Responsible for proper breakdown and cleanliness of carts at the end of the shift.


• Operate/return portable credit card manchines.


• Return all proper paperwork at the end of the shift to Dessert Cart Supervisor.

Essential Requirements

• Adhere to all established policies of the employee handbook.


• Adhere to all established position performance requirements.


• Move, Push/Pull up to 75 lbs.


• Lift and Carry up to 40 lbs.


• Ability to Bend, Reach, & Stretch as needed for service to guests and cleaning & maintenance.


• Superior skills in orgnaization, detail orientation and thoroughness of task completion.


• Superior skills in customer service and personal interaction skills.


• Basic Math and Reading skills.


• Must be able to stand wand walk during entire shift.


• Must be at least 18 years of age.

Required Certifications/Education/Experience

• All standard Aramark & PPG Paints Arena trainings, including: RAMP Alcohol Training, ServSafe


• At least one year of fine dining or luxury service experience

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.