Desktop Support Specialist - Fully Remote | Upto $70/Hr

Mercor; San Francisco (CA); Hybrid; GBP 63,000 - 73,000; Full time

Job summary

Mercor is seeking an Application Users - Windows 11 Professional Expert for remote engagement. You will evaluate Windows 11 Pro as your primary desktop OS and work asynchronously to meet project deadlines.

Collaborate with IT admins and desktop support to optimize system performance; must capture screenshots at 2.5MP+ and handle multi-monitor setups. This contract role offers flexible, remote collaboration.

Qualifications

• Must have Windows 11 Professional as day-to-day OS.
• Ability to capture screenshots with 2.5MP+ resolution.
• Experience with high-resolution monitor setups or dual-monitor configurations.

Responsibilities

• Evaluate Windows 11 Pro as the primary desktop OS.
• Capture screenshots with 2.5MP+ resolution.
• Work independently and asynchronously to meet project deadlines.
• Collaborate with IT admins and desktop support to improve system performance.
• Develop and manage system settings, file explorer, and built-in tools.

Skills

Windows 11 Pro

Multi-monitor setup

High-resolution screenshots

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Application Users - Windows 11 Professional Expert - Professionals
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

• Evaluate and utilize Windows 11 Professional as your primary desktop OS.
• Capture high-resolution screenshots with more than 2.5 megapixels.
• Work independently and asynchronously to meet project deadlines.
• Collaborate with IT administrators and desktop support professionals to enhance system performance.
• Develop and manage system settings, file explorer, and built-in system tools.

Qualifications

Must-Have

• Windows 11 Professional as your day-to-day desktop operating system.
• Ability to capture screenshots with more than 2.5 megapixels.
• Experience with high-resolution monitors or dual-monitor setups.

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [e-mail]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.