AWS Workspace Desktop Engineer (VDI)

Apex Fintech Solutions; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Competitive PTO

401k match

Parental leave

Tuition reimbursement

Job summary

A leading fintech solutions provider is seeking a Desktop Engineer in Austin, Texas. The successful candidate will oversee and manage the Virtual Desktop Infrastructure (VDI) environment to ensure seamless access to various financial applications. Ideal candidates should have experience with AWS-based VDI solutions and possess strong critical thinking skills. This position offers a hybrid work schedule, competitive benefits, and opportunities for professional growth in the financial services sector.

Qualifications

• 3+ years of experience with desktop infrastructure.
• Strong VDI implementation knowledge.
• Experience supporting regulated environments.

Responsibilities

• Oversee and manage the VDI environment.
• Ensure seamless access to developer tools and applications.
• Provide tools and knowledge to IT service teams.

Skills

Critical thinking

Problem solving

Ability to manage multiple priorities

Ability to learn new technologies

Understanding of low-latency requirements

Education

Bachelor's degree in a technical field

Tools

Amazon WorkSpaces

AWS End User Computing

Bloomberg Terminal

FactSet

Refinitiv Eikon

Job description

Overview

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our fintech software supports clients such as Stash, Betterment, SoFi, Webull, and eToro, enabling access to the stock market for millions of end customers. We are digitizing and democratizing systems so that everyone has an opportunity to invest. At Apex, you drive change—part of a global team with a clear vision to be the trusted technology powering the digital economy. Offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila house over 1,000 employees.

Together, we shape the future of financial innovation. Embrace change. Solve big. Win together. Be G.R.E.A.T.—grit, results, empathy, accountability, and teamwork—with Apex. We are recognized for our innovative work, purpose-driven approach, and collaborative culture.

About This Role

Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows.

Duties/Responsibilities

• Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing)
• Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems
• Timely and accurate oversight for system updates, performance tuning, and incident management
• Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data
• Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution
• Optimize VDI performance for latency-sensitive applications

Education And Or/Experience

• Bachelor's degree in a technical field (or equivalent work experience) required
• 3+ years of experience with desktop infrastructure
• Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions
• Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals)
• Understanding of financial protocols (FIX, market data feeds, settlement systems)
• Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC)
• Financial services background a plus

Required Skills/Abilities

• Strong critical thinking and problem solving skills
• Demonstrated ability to manage multiple priorities and deadlines
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
• Understanding of low-latency requirements for trading applications

Other Preferred Qualifications

• AWS certifications (Solutions Architect, SysOps Administrator)
• Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon)
• Familiarity with compliance and regulatory requirements in financial services
• Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

#IT #associate #full-time #APEX

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At Apex Fintech Solutions, we offer a hybrid work schedule for most roles that allows flexibility of working from home and at primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration regardless of these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will provide necessary accommodations to ensure your participation in our hiring process.