Desk Monitor

Cascade Management; Portland (OR); On-site; USD 22,041 - 24,796; Part time

Job summary

Cascade Management in Portland, Oregon is hiring for a Desk Monitor to oversee front desk operations and ensure building security. The role involves monitoring guest access, performing janitorial duties, and responding to emergencies. Candidates must have a high school diploma or GED, strong communication skills, and the ability to lift up to 25 pounds. Pay rate is between $16.00-$18.00 hourly, and the position requires working hours from 11 PM to 4 AM, Monday to Saturday.

Qualifications

• Ability to read and interpret safety rules and operating instructions.
• Ability to write routine reports and correspondence.
• Ability to problem-solve and handle various situations.

Responsibilities

• Monitor front door and ensure guest identification.
• Perform daily janitorial duties to maintain cleanliness.
• Interface professionally with residents and agencies.

Skills

Customer interaction

Safety awareness

Janitorial skills

Education

High school diploma or GED

Job description

About Us

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Rate of Pay: $16.00-$18.00

Schedule: Monday-Saturday

Hours: 11:00PM- 4:00AM

Location: Kentonwood Dimensions

Properties: KEN

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every time you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Essential Functions and Responsibilities

The Desk Monitor monitors the front desk and helps maintain building security and facilities in a clean, orderly, and safe condition.

1. Monitor front door activity; require that all guests entering the building provide a valid, current ID and sign into the log book.
2. Perform janitorial duties as assigned daily, such as dusting, sweeping, vacuuming, washing windows, and ensuring restrooms are in acceptable condition.
3. Become familiar with and enforce all company policies and procedures and safety regulations.
4. Interface with owner/agency/residents regarding issues in a professional and courteous manner.
5. Notify Community Manager of lease agreement violations by completing written incident reports.
6. Check in with fellow employees at the beginning and end of your shift, including notifying existing employees when you are going to lunch or leaving the property.
7. Respond promptly to after‑hours calls from the emergency service and promptly notify Community Manager of any emergencies. Call 911 if needed.
8. Notify Community Manager concerning the need for major repairs or additions to lighting, heating, and ventilating equipment.
9. Travel as required for in‑person classes and annual education conferences.
10. Maintain regular and reliable attendance during scheduled hours.
11. Perform other duties as assigned.

Qualifications and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school diploma or GED.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Reasoning Ability

Ability to problem‑solve and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.