Desk Medical Assistant/LPN

Louisiana Gastroenterology; Lafayette (LA); On-site; USD 33,000 - 42,000; Full time

Job summary

Louisiana Gastroenterology is seeking a Medical Assistant to support patients, physicians, and mid-level providers. The role emphasizes accurate documentation, clear communication, and teamwork within a fast-paced clinic environment.

You will handle patient interactions, assist with appointments, and maintain high standards of patient care. The position requires an MA certification and LPN license, with competitive team-based opportunities.

Qualifications

• High School diploma or equivalency is required.
• Medical Assistant certification and LPN license from an accredited institution are required.

Responsibilities

• Interact with patients professionally in person and by phone to relay clinic information.
• Enter accurate notes into patient electronic charts and manage tasks in the EMR system.
• Provide training to coworkers as needed and participate in required training sessions.
• Perform other duties as assigned as part of a collaborative clinical team.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Documentation

Training and collaboration

Education

High School diploma or equivalency

Medical Assistant certification

LPN license

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Description

Position Summary:

Provides direct support to patients, physicians, physician assistants, and nurse practitioners. Performs work utilizing best practices for medical assistant professionals. Contributes to a collaborative work environment where interactions with patients and co-workers are respectful and courteous.

Job Specific Responsibilities

• Patient Interaction
• Communicates professionally with patients, in person and on the phone, to provide information regarding clinic visits, medical conditions, testing, procedures, medication, and other such related matters.
• Documentation
• Enters accurate notes into patient electronic charts. Completes tasks in the gGastro medical records system in a timely manner. Ensures tasks are routinely completed and that outstanding/pending tasks are kept below 100.
• Training
• Provides training to co-workers as needed. Attends training as required.
• Other duties as assigned.

Requirements

Education:

• High School diploma or equivalency:
• Medical Assistant certification and LPN license from an accredited educational institution is required.

Work Experience & Skills:

• One year of work experience in a medical clinic or surgery/procedure center is required.
• Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) and medical records information systems is preferred.
• Must have good attention to detail.
• Customer service experience is required.
• Good verbal and written communication skills are required.
• Must be willing to follow directions to provide excellent patient care.
• Must be able to document information accurately in patient records.