Desk Attendant - Lucero Hall

Colorado Mesa University; United States; On-site; USD 19,000 - 25,000; Part time

Job summary

Colorado Mesa University is seeking a Desk Attendant to be a front-line representative for residents, visitors, and CMU community members. The role combines administrative tasks, customer service, and basic security duties in a dynamic residence life setting.

The ideal candidate can communicate professionally, manage emergencies calmly, and maintain accurate records. Evening and weekend hours are required, with shifts from 8am to 8pm and late night coverage as needed.

Qualifications

• Minimum GPA of 2.0.
• Must be enrolled in at least 12 credit hours.
• Must be able to work nights and weekends.
• Must be free of major conduct violations.

Responsibilities

• Serve as a front-line contact for residents, visitors and CMU community.
• Assist with administrative tasks and basic security duties as needed.
• Respond quickly and effectively in emergencies and coordinate with staff.

Skills

Customer service

Interpersonal communication

Front desk/administrative

Job description

FLSA Status: United States of America (Non-Exempt)

SECTION I - OUR VALUES

CULTIVATE OUR VISION AND CULTURE At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

Colorado Mesa University Core Values

• Love - Extending oneself for nurturing the growth of self and others
• Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill
• Courage - Taking risks in the pursuit of new possibilities
• Humility - Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others
• Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity
• Curiosity - Cultivating awe and exploring the unknown
• Power - The strength to act collaboratively with individual agency to achieve our goals

JOB DESCRIPTION

The Desk Attendant (DA) position is an integral member of the office, serving as one of the front-line representatives of the Colorado Mesa University community. Due to the dynamic environment of the front desk, a successful candidate should be able to manage administrative, customer service, and security-related tasks. The DA, often the first contact for residents, visitors, and persons outside the CMU community, must demonstrate professionalism and customer service at all times, while also responding quickly and effectively in emergency situations. Residence Life is seeking individuals with effective leadership abilities including: dependability, motivation, initiative, integrity, organization, discretion, and strong interpersonal and communication skills.

Desk hours range from 8am-8pm Sunday through Wednesday, and 8am to 2am Thursday through Saturday.

Requirements

• Cumulative GPA must be a 2.0
• Must be free of major conduct violations
• Must be enrolled in at least 12 credit hours
• Must be able to work nights (10pm to 3am) and weekends

For full consideration, please apply by 11:59 PM on November 16th. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.

A comprehensive university in Grand Junction, Colorado Mesa University provides exceptional educational opportunities on a state-of-the-art campus. As western Colorado’s largest university, CMU serves students on its main campus in Grand Junction, its satellite campus in Montrose, its technical college, CMU Tech, and via online offerings. Colorado Mesa University serves as the primary intellectual and cultural center of western Colorado and promotes the exchange of ideas that are of regional, national, and international importance. Founded in 1925, it is a dynamic university enrolling 10,000 students at the associate, baccalaureate, and graduate levels. At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they will encounter in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that supports students' interests and regional employment needs, as well as technical programs that respond to vocational workforce demands. The Grand Valley is home to some of the best outdoor recreation in the state of Colorado and you will not have to fight traffic and crowds to enjoy it. CMU is surrounded by the Grand Mesa, Book Cliffs, and the Colorado National Monument. We have world-class mountain biking, rock climbing, hiking, rafting, and a mountain resort that’s less than 45 minutes from campus for skiing, snowboarding, and cross-country skiing. Living and working in Grand Junction, you will be able to explore one of Colorado’s best kept secrets.