DesignOps Intern: Shape Cross‑Team Excellence

keybank; Brooklyn (OH); On-site; USD 13,225,000 - 14,961,000; Full time

Benefits offered by this job

Mentorship program

Summer internship bonus

Job summary

KeyBank’s Enterprise Internship is a 10.5-week program in Brooklyn, OH that provides meaningful work, coaching, and engaging events to spark interest in a full-time career with Key.

As the Design Excellence & Operations Intern, you will support the DExOps team across Experience & Design, contribute to process improvements, tooling enablement, and cross-functional collaboration, with a mentor and hands-on design ops exposure.

Qualifications

• At least two years toward a four-year undergraduate degree in Design, Business, Communications, or related field.
• Anticipated graduation on or before May 2028.
• No prior professional experience required; internship or project work in design operations is a plus.

Responsibilities

• Document and standardize design processes across 6 cross-functional teams.
• Maintain centralized tooling systems for design docs and assets (Jira, Confluence, SharePoint, Figma).
• Support team communications and feedback loops for transparency and alignment.
• Assist with team-building and knowledge-sharing activities.
• Support workflow optimization and resource allocation; assist vendor management and tooling enablement.
• Other duties as assigned; roles may evolve at any time.

Skills

Engaging presence

Clear communication

Team collaboration

Time management

DesignOps knowledge

MS Office

Figma familiarity

Miro familiarity

Jira familiarity

Willingness to learn

Education

Undergrad progress

Tools

Jira

Confluence

SharePoint

Figma

Miro

Job description

KeyBank’s Enterprise Internship is a 10.5-week program in Brooklyn, OH that provides meaningful work, coaching, and engaging events to spark interest in a full-time career with Key.

As the Design Excellence & Operations Intern, you will support the DExOps team across Experience & Design, contribute to process improvements, tooling enablement, and cross-functional collaboration, with a mentor and hands-on design ops exposure.