Design Supervisor

Floor & Decor; Fort Myers (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Design Supervisor to train and develop the design team while driving design-led sales. You will ensure customers have a positive experience through expert design services and strong service delivery.

The role requires a design education or equivalent interior design experience, plus leadership capabilities and knowledge of hard surface flooring. Strong communication and collaboration with store leadership are essential.

Qualifications

• Design education (BA or AA in Interior Design) or 6 years interior design experience.
• 3–5 years of leadership or management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic mathematical skills and Microsoft Office.
• Excellent verbal, written, and interpersonal skills.

Responsibilities

• Hire and develop a dynamic design team with evaluations.
• Greet customers and support store design walk-in needs.
• Schedule design appointments and develop clientele via referrals.
• Advise homeowners, designers, and builders on tile, wood, stone, and accessories.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple projects with timely communication to customers.
• Collaborate with store leadership to manage projects from inquiry to installation.
• Support design center maintenance and visual standards.

Skills

Leadership

Customer service

Interpersonal skills

Multitasking

Written/verbal communication

Education

BA/AA Interior Design

Tools

Salesforce

Online Design Scheduler

MyProject

James Martin

HouPro

Job description

Purpose: The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Minimum Eligibility Requirements

Design education (BA or AA in Interior Design) 6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years 3-5 years of leadership or management experience Knowledge of hard surface flooring preferred Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Perform other duties as assigned Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Essential Job Functions

Proven ability to build and maintain lasting relationships with residential and professional customers in the industry

Hire and develop a dynamic and motivated design team, including performance evaluations

Greet store customers in a helpful manner and supports store design walk-in needs

Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store

Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.

Design and sell complete, functional and aesthetically appealing solutions

Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.

Proficient and consistent use of company communication tools and emails are required

Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals

Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees

Responsible for Design Center maintenance and maintaining company visual standards

Engage in current and emerging design trends in your market

Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.

Participate in local professional affiliation like ASID, NKBA

Perform other duties as assigned

Working Conditions (travel, environment)

Limited travel required including car travel While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

The employee is often required to use their hands and fingers, to handle or feel.

The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide - and more to come. A strong entrepreneurial spirit flows through our young company.

TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we've become category killer of flooring by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others.

Are you ready to make a difference at a truly groundbreaking company?

From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now.

Our career opportunities may leave you floored.