Design Studio Design Consultant

Floor and Decor Outlets of America, Inc.; Atlanta (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor is hiring Design Consultants in Atlanta to set appointments and meet customers in store, guiding them through tile, wood, and stone selections to complete their design plans.

The role requires at least 1 year of interior design experience or equivalent, strong customer service, and the ability to work retail hours, including some holidays. Training and growth opportunities are provided.

Qualifications

• One year of interior design experience or equivalent combination of education and experience.
• Excellent customer service and interpersonal skills.
• Proficient in basic mathematics and Microsoft Office.
• Willing to work retail hours including weekends and some holidays.

Responsibilities

• Set appointments and meet with customers to determine design needs.
• Sell tile, wood, and stone products to complete design plans.
• Meet and exceed sales goals and contribute to design studio success.
• Maintain relationships with customers through follow-up and CRM usage.

Skills

Interior design

Customer service

Multitasking

Problem solving

Verbal & written communication

Tools

SketchUp

MyOrder

Salesforce

Job description

Purpose

The Design Consultant is responsible for setting appointments, meeting with customers in store and to determine design needs in the selection of tile, wood, stone, and installation products of various colors textures, patterns, and design. Full-Time and Part-Time Positions Available.

Minimum Eligibility Requirements

One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and prior retail sales experience preferred Knowledge of hard surface flooring is a plus Excellent customer service skills Proficient in basic mathematical skills Must be self-motivated and able to multi-task Ability to identify and resolve problems in a timely manner Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Willing to work retail hours to include weekends, and some holidays Perform other duties as assigned.

Essential Functions

Sets appointments and meets with customers to determine design needs and formulate a design plan. Sells tile, wood, and stone products to complete the design plan Meet and exceed established goals Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc… Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up Act and work in a manner that is consistent with company’s core values. Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

Working Conditions (travel, hours, environment)

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.