Design Selection Coordinator

M/I Homes; Nashville (TN); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Paid holidays

Paid parental leave

401(k) options

Profit sharing plan

Employee stock purchase plan

Employee home purchase plan

Job summary

M/I Homes in Nashville is seeking a Design Center Coordinator to assist homebuyers in selecting interior and exterior options, coordinating color sessions, and presenting Included Features and Upgrades to personalize homes.

You will support presale previews, manage color sheets, prepare change orders, verify pricing, and entry data in Envision, while collaborating with Marketing and Sales to deliver a seamless homebuying experience. Strong communication and attention to detail are essential.

Qualifications

• Bachelor’s degree with relevant course study and experience in home building or design.
• Strong customer service skills and ability to work with diverse buyers.
• Good verbal and written communication with attention to detail.
• Design knowledge and ability to read blueprints and plots.

Responsibilities

• Assist homebuyers in selecting interior and exterior options to personalize the home.
• Coordinate presale previews, color sessions, and tours for prospective buyers.
• Prepare color selection sheets, create change orders, and verify pricing.
• Enter data in Envision system and support Sales/Admin as needed.
• Coordinate with subcontractors and maintain samples and documentation.

Skills

Customer service

Communication

Design background

Attention to detail

Education

Bachelor's degree

Tools

MS Office

Job description

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein, and guided by Irving’s drive to always “treat the customer right,” we’ve fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Provides assistance to the home buyer in selecting interior and exterior options to enhance the personalization of the home building process.

Duties and Responsibilities

Facilitates the following customer appointments:

• Presale Previews – Conducts tour and overview of options for prospective buyers
• Previews – Presents new home buyers with a tour and presentation of Included Features and Optional Upgrades
• Color Sessions – Coordinates and finalizes all color selections required for home building process

• Provides assistance and specific product information to new home buyers during “browsing time” (after Preview and/or prior to Color Session).
• Prepares and reviews initial Color Selection Sheets; prepares Change Orders as required; verifies accuracy of information and pricing prior to submitting to Sales Admin for processing.
• Confirms exterior color selections of adjacent homes to ensure color selections are not duplicated.
• Coordinates selections/options for “Inventory/Spec” homes and submits Color Selection Sheets by specific deadline to ensure building process is not delayed.
• Researches and provides information on selections to subcontractors and appropriate Company representatives.
• Maintains samples in a workable and organized manner.
• Performs a variety of administrative duties including setting appointments.
• Enters data and makes updates in the Envision system.
• Troubleshoots and resolves customer construction issues that relate to design selections.
• Assists with day-to-day operations in the absence of the Design Center Manager.
• Supports the Marketing and Sales departments as assignments or needs arise.
• Assists with special projects as requested and perform additional duties as required.

Minimum Education Experience:

Bachelor’s degree (B.A. or B.S.) with at least one year of relevant course study including seminars and workshop combined with a minimum of one year of related experience and/or training; general knowledge of home building industry relative to designs and color coordination.

Skills and Abilities:

• Strong customer service-oriented personality and ability to work well with others for interaction with a variety of people inside and outside of the organization.
• Good verbal and written communication and organization skills as well as detail-oriented aptitude to provide accurate information.
• Design background preferred with general knowledge of blueprint and plot map reading to assist in the selection process.
• Proficient in Microsoft Office programs, including Word and Excel.

• Medical
• Dental
• Vision
• Paid time off
• Paid holidays
• Paid parental leave
• Traditional and Roth 401(k) options
• Profit sharing plan
• Employee stock purchase plan
• Employee home purchase plan
• and more.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

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