Design Sales Associate-Part Time |West Elm |Atherton Mill

West Elm; Charlotte (NC); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Job summary

West Elm is looking for a Design Studio Specialist in Charlotte, NC, who can deliver exceptional decorating and design services. This role combines design expertise and sales acumen while working in-store and during in-home consultations.

The ideal candidate should have 1-2 years of relevant experience, strong communication abilities, and a flexible schedule to meet the business needs. Full-time and part-time opportunities are available, offering a generous benefits package including health insurance and a 401(k).

Qualifications

• 1–2 years of experience in home furnishing or interior design education.
• Must be able to communicate effectively and have a passion for working with people.
• Excitement for the brand and its products.

Responsibilities

• Drive sales and achieve sales goals by connecting customers to design solutions.
• Inspire customers with design trends and local resources.
• Develop relationships with clients and collaborate with the team.

Skills

Sales proficiency

Communication skills

Interior design knowledge

Customer service

Education

1–2 years of home furnishing experience or interior design education

Job description

Overview of the Design Studio Specialist role

Design Studio Specialists are responsible for delivering outstanding interior decorating and design services to West Elm customers, both in-store and through in-home consultations. They combine design expertise with sales acumen to help customers transform their spaces.

Who You Are

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Enjoy being hands‑on with product & functions well both in-store & in the customers’ home
• Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside‑the‑box
• Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood treasures
• Keep your finger on the pulse of design trends both globally & in your local community
• Know what questions to ask your customers in order to understand their personal style & needs

Responsibilities

• Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
• Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, creative & modern spirit of the brand
• Develop & manage relationships with clients, designers, developers, local businesses & artisans
• Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in‑home appointments
• Discover each customer’s style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life
• Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
• Advise customers on where to access design resources for products & services that may be unavailable at West Elm (wallpaper, appliances, re‑upholsterer, etc.)
• Share the stories, collaborations & craft behind our products to bring them to life for our customer
• Develop vision boards, floor plans & utilize mood boards to help customers express their personal style at home

Qualifications

• 1–2 years of home furnishing, interior decorating experience and/or interior design education
• Excellent communication skills & passion for working with people
• Excitement for the brand & products we sell
• Must be able to spend ample time on the sales floor focusing on customer needs
• Willingness to travel for in‑home consultations; if driving your personal vehicle, proof of the state‑required auto liability insurance or proof of financial responsibility & a state‑issued driver’s license is required
• Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

Availability

• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday), and must be available for annual inventory and the entire holiday season (November and December)
• Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday & Saturday, Friday & Sunday, or Saturday & Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week

Benefits Just For You

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Your Journey in Continued Learning

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand‑specific resources and WSI University
• Leadership development opportunities

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.

Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.