Design Program Manager, Logistics

DoorDash, Inc.; San Francisco (CA); In loco; USD 148.000 - 218.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Descrizione del lavoro

DoorDash seeks a Design Program Manager to own the Logistics pillar of Design Operations. You will diagnose time sinks, design new tools, automate recurring workflows, and redefine scheduling and reviews to maximize the team’s bandwidth. You will measure outcomes and iteratively improve adoption and impact.

You’ll partner with other Design Program Managers and scale internal tools to reduce manual effort quarter over quarter, ensuring teams can focus on high-value work.

Competenze

• 5+ years in operations, program management, or business operations.
• Built systems or tools that reduced manual work.
• Experience applying product mindset to operations.
• Ability to own outcomes at senior levels (L4/L5).
• Comfort with AI and no-code tools to prototype internal tools.

Mansioni

• Own the Logistics outcome and maximize team bandwidth.
• Identify operational drag and roadmap tools/process fixes.
• Define and build tools, automations, and workflows for scheduling, budgets, vendor Mgmt, logistics.
• Redesign Studio operations: reviews, cadences, information flows.
• Measure impact and iterate on system effectiveness.
• Turn recurring requests into scalable solutions to prevent recurrences.
• Manage scheduling, budget, vendor, and logistics programs to reduce manual effort.
• Collaborate with other Design Program Managers on the Logistics pod.

Conoscenze

Operations leadership

System building

No-code tooling

AI familiarity

Productivity mindset

Descrizione del lavoro

About the Team

Design Program Managers make DoorDash's Design Studio run better. As owner of the Logistics pillar within Design Operations, you're accountable for one of our most important operating outcomes: maximizing the bandwidth of the team.

About the Role

You'll find where ICs and managers lose time, fragmented workflows, manual processes, meeting overload, unclear rhythms, and you'll define and build the tools and systems that fix it. That might mean shipping a new internal tool, automating a recurring workflow, redesigning how scheduling or reviews work, or establishing a better operating cadence. You own the full loop: diagnose the problem, design the system, build the tool, measure whether it worked.

You're excited about this opportunity because you will…

• Own the Logistics outcome, maximize the bandwidth of the team. ICs and managers have more usable time. Meeting load decreases. The team can focus on high-value work.
• Identify the biggest sources of operational drag across the Studio and turn them into a prioritized roadmap of tools and process fixes.
• Define and build the tools, automations, and workflows that reduce manual coordination, including for scheduling, budgets, vendor management, and event logistics.
• Redesign how the Studio operates: reviews, planning cadences, rhythms for both ICs and managers, information flows, whatever determines how fast teams can move.
• Measure whether your systems work, usable time for ICs and managers, meeting load, adoption, hours of manual work eliminated, and iterate.
• Turn recurring requests into scalable solutions. The second time a problem shows up, build the thing that stops a third.
• Own scheduling, budget, vendor, and logistics programs as a builder, not a permanent executor, your job is to make them need less manual effort every quarter.
• Partner with (and, as scope grows, help develop) other DPMs on the Logistics pod.

We're excited about you because you have…

• 5+ years in operations, program management, or business operations, building systems and tools that made a complex org run better. Design/product/creative org experience is a plus; EA or Chief of Staff backgrounds are welcome if you've built beyond pure execution.
• A builder mindset: you've created tools, workflows, or automations that replaced manual work — not just performed manual work well.
• Product-manager instincts applied to operations: find the real pain point, diagnose root cause, prototype, ship, measure, iterate.
• The ability to own an outcome independently at L4/L5 scope — you don't need the problem pre-scoped for you.
• Comfort with AI and no-code tooling (Claude, Cursor, Figma, or similar) to prototype and ship internal tools without needing an engineer.
• Strong written/verbal communication and the judgment to handle sensitive leadership and operational info with discretion.

What success looks like

Maximize the bandwidth of the team. ICs and managers have more usable time. Meeting load decreases. Team can focus on high-value work. Manual workflows become automated. Recurring problems become systems that scale. Your job is to create capacity — not just manage it.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more info.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$148,200 — $218,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works:Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.