Design Ops Associate — Onsite Frisco, Drive Design Delivery

Kyndryl Inc.; Frisco (TX); On-site; USD 66,000 - 88,000; Full time

Benefits offered by this job

Discretionary annual bonus

Comprehensive benefits

Job summary

Kyndryl Inc. is seeking a Design Ops Associate in Frisco, TX, to streamline design delivery and improve processes. You will partner with designers, product teams, engineers, and delivery partners to plan, track, and optimize design initiatives.

The role emphasizes operational planning, workflow management, and cross-functional collaboration to enhance visibility into priorities and timelines. A strong candidate will balance day-to-day execution with strategic process improvements.

Qualifications

• Coordinating projects, programs, workflows, or operational activities in a design, product, or business operations environment.
• Understanding how design work moves from planning through delivery within a multidisciplinary team.
• Experience managing multiple workstreams, priorities, or initiatives simultaneously.
• Ability to create, document, and maintain processes, templates, or operational frameworks.
• Experience collaborating with teams that have different priorities, responsibilities, and areas of expertise.

Responsibilities

• Enable effective design delivery by supporting planning activities, prioritisation, scheduling, and resource coordination.
• Coordinate across design, product, engineering, and delivery teams; support briefing and review activities.
• Improve operational effectiveness by identifying gaps, bottlenecks, and documenting processes and templates.
• Support portfolio oversight with tracking of workload, capacity, and priorities across multiple projects.
• Learn and grow in DesignOps, design systems, and digital product development practices.

Skills

Project coordination

Cross-functional collaboration

Operational planning

Process documentation

Workflow tools

Stakeholder management

PM tools

Organization skills

Job description

Kyndryl Inc. is seeking a Design Ops Associate in Frisco, TX, to streamline design delivery and improve processes. You will partner with designers, product teams, engineers, and delivery partners to plan, track, and optimize design initiatives.

The role emphasizes operational planning, workflow management, and cross-functional collaboration to enhance visibility into priorities and timelines. A strong candidate will balance day-to-day execution with strategic process improvements.