Design Lead - Manhattan Active Order Management (Remote)

Fulfillment IQ; Memphis (TN); Remote; USD 138,000 - 248,000; Full time

Benefits offered by this job

Equipment and workstation allowances

Internet and travel reimbursements

Team events and offsites

Job summary

Fulfillment IQ is seeking a Design Lead/Architect for Manhattan Active Order Management, a global, remote-eligible role. You will lead functional design, run Fit-to-Template/GAP analyses, and guide configurators and engineers across complex OMS implementations. This contract role requires 5+ years in MAO design and deep order management expertise.

Role requires US-based travel up to 40% and collaboration across time zones. Strong English skills are mandatory; Spanish optional.

Qualifications

• 5+ years in WMS/OMS design and functional architecture.
• Hands-on MAO expertise and configuration knowledge.
• Experience with integrations, APIs and extensions.
• Deep understanding of order management processes and Fit-to-Template/GAP analyses.
• Experience customizing and implementing OMS across modules and MAO Inventory Hub.

Responsibilities

• Translate business requirements into documented functional designs and solution specifications.
• Evaluate options across standard functionality, configuration, process adjustment, integration, and extension.
• Contribute to global Manhattan Active template development and governance.
• Apply design principles, guardrails, and architecture standards.
• Support change requests and template roadmap; elevate deviations.
• Write configuration requirements and extension specifications.
• Review configuration approaches and designs for alignment with business processes.
• Assess impact of enhancements across MAO, integrations, reporting, and extensions.
• Define functional acceptance criteria and end-to-end test scenarios.
• Support QA, SIT, UAT; drive issue resolution through go-live and stabilization.
• Facilitate design workshops and coach super users and configurators.

Skills

WMS/OMS design

MAO expertise

APIs & extensions

Order management

Inventory as a Service

Promise Date

3PL

Ship from Store

Same day Delivery

Inventory Hub MAO

Order Config

Job description

Fulfillment IQ is seeking a Design Lead/Architect for Manhattan Active Order Management, a global, remote-eligible role. You will lead functional design, run Fit-to-Template/GAP analyses, and guide configurators and engineers across complex OMS implementations. This contract role requires 5+ years in MAO design and deep order management expertise.

Role requires US-based travel up to 40% and collaboration across time zones. Strong English skills are mandatory; Spanish optional.