Design Expert, Sales - Interior Define

Havenly, Inc.; Los Angeles (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

PTO

Health benefits (medical, dental, v.</

401K

Company equity

Employee discounts

Job summary

Havenly Studio in Los Angeles seeks a design-driven Sales Expert to deliver a high-end, personalized customer experience and drive sales growth. You will consult clients in-store and virtually, master product details, and guide mood boards and floor plans for tailored solutions.

The role offers a full-time position in LA with standard retail hours, health benefits, 401K, equity, and employee discounts. Apply by Nov 30, 2026 or until filled.

Qualifications

• 2–3 years of sales experience in furniture or interior design.
• Experience in interior design/home furnishings; able to create mood boards and floor plans.
• Customer-centric with a track record of sales conversions.
• Team player who thrives in a collaborative environment.
• Organized and efficient managing multiple clients and timelines.
• Tech-savvy with Canva, floor planning software, Google Suite; CRM experience preferred.
• Adaptable in a fast-paced, startup-like setting.
• Strong eye for aesthetics and current design trends.

Responsibilities

• Achieve monthly sales quotas through excellent service and product knowledge.
• Consult clients in-store and virtually on furniture selections and design choices.
• Lead the entire customer journey from inquiry to purchase.
• Drive sales growth and enhance the studio's customer experience.
• Master product details and design services to guide purchases.
• Create room designs and mood boards; assess fit of pieces.
• Maintain proactive follow-up with clients post-purchase.
• Act as brand ambassador to cultivate LA-area community relationships.

Skills

Sales Experience

Interior Design Experience

Customer-Centric

Team Player

Goal-Oriented

Organized & Efficient

Tech-Savvy

Adaptable

Passionate About Design

Tools

Canva

Floor planning software

Google Suite

CRM experience

Job description

Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet-friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs.

We are expanding our Interior Define Studio team in Los Angeles, CA and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!

What You’ll Do:

• Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
• Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Los Angeles, CA and build local customer relationships.

Who You Are:

• Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets.
• Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients.
• Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions.
• Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
• Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
• Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
• Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.
• Adaptable: You’re flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
• Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.

Why Join Us?

• Competitive Compensation: On target earnings of $85-100K+ per year (split between base salary and commissions based on performance).
• Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.
• Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement.
• This is full-time position based in our Los Angeles Studio, including standard retail hours, and weekend availability .
• The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays.
• Ability to lift up to 50 lbs. and handle furniture items as needed.
• We will be accepting applications through November 30, 2026 or once the role is filled.

At Havenly, we’re committed to diversity and inclusion. We encourage all qualified candidates to apply, even if you don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.