Design Engineer II - Product Support Engineering
At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success - so we give you unlimited access to everything you need to create disruptive new technologies and solutions on our design engineering teams. Our Product Support Engineering Team owns mechanical performance of our power tools after they launch. When our tools are in the hands of a tradesperson on a jobsite, we are the team that ensures it continues to exceed their expectations and continuously make them more durable, more capable, and more manufacturable - investigating real failures down to root cause, driving design and process changes into high-volume production, and feeding what we learn back into the next generation of product. We do this using advanced analysis tools, extensive hands-on testing, state-of-the-art manufacturing processes, and cross-functional agility. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to design and develop the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. Year after year, our team continues to make significant breakthroughs in the industry. We're just getting started.
Responsibilities
- Own mechanical design changes on in-production power tools, from problem identification through validation and production implementation
- Perform a wide variety of calculations and software-aided analysis, including mechanical stress analysis, single-part and assembly FEA, tolerance and fit analyses, material and heat treat selection, lubrication, spur and helical gear design, statics and dynamics, noise and vibration, and a variety of machine element design
- Investigate field returns, warranty data, and production failures to determine root cause using structured problem-solving methods, and drive corrective actions to closure
- Lead tool tear-down exercises to identify product improvement and cost-reduction opportunities
- Author and derive engineering change notices, drawing updates, and GD&T specifications through release
- Evaluate product design relative to material selection, cost, reliability, and serviceability, and identify and execute design improvement opportunities
- Develop and apply a manufacturing mindset to designs so they can be effectively and efficiently mass produced, ensuring part and product specifications meet performance requirements while falling within process capabilities
- Work as a technical resource to troubleshoot problems with manufacturing teams and suppliers, both domestic and global
- Interact with component suppliers and manufacturers on component selection, process design, and specification development, and support supplier corrective actions
- Create and improve manufacturing work instructions, and evaluate production, test, and field data to confirm changes performed as intended
- Serve as a key participant in PSE touchpoints for active NPD projects, bringing field and production learnings into new designs before they launch
- Independently develop, write, and analyze test requests with the Milwaukee Tool Test Laboratory Schedule, develop agendas for, facilitate, and document technical meetings and formal presentations. Acquire knowledge and maintain an understanding of Milwaukee Tool's development and manufacturing processes.
Required Qualifications
- Bachelor of Science Degree in Mechanical Engineering or related field.
- 2+ years of mechanical design experience in a related industry.
- Prior experience in product support, sustaining, or manufacturing engineering is strongly desired.
- Proficiency in 3D CAD and GD&T, including the ability to apply appropriate drawing specifications for function
- Working capability in tolerance stack-up analysis and single-part FEA
- Demonstrated failure analysis and root cause problem-solving ability
- Excellent critical thinking skills and a hands-on attitude - you are comfortable taking a tool apart to understand how it works
- Ability to travel 10% of the time is required (travel includes Domestic and International).
Preferred Tools
- Experience with high-volume manufacturing processes such as die casting, injection molding, stamping, and machining, and specifications that control them
- Electro-Mechanical project accomplishments.
- Familiarity with structured problem-solving and corrective action methods such as 8D, DFMEA, and PFMEA Comfort evaluating production, test, or field data sets to support engineering decisions
- Willingness to learn skill sets outside primary discipline.
- Power tools experience will be preferred.
Benefits
- Robust health, dental and vision insurance plans.
- Generous 401(K) savings plan.
- Education assistance.
- On-site wellness, fitness center, food, and coffee service.
Milwaukee Tool is an equal opportunity employer.
Milwaukee Tool is a global leader in delivering innovative solutions to the professional construction trades that increase productivity and safety. Milwaukee is known for their world-leading M12, M18, and MX FUEL cordless systems, the ground-breaking performance of their cordless innovations, safety solutions, battery-powered outdoor power equipment, jobsite lighting and clean-up, time-saving accessories, and innovative hand tool and PACKOUT Modular Storage Products. The company is dedicated to delivering a steady stream of advanced, trade-specific solutions. Milwaukee Tool is a Brookfield, Wisconsin-based subsidiary of Techtronic Industries Co. Ltd. (TTI) (HKEx stock code: 669, ADR symbol: TTNDY). For more information on the full line of Milwaukee products, please call 1-800-SAWDUST or visit Milwaukee Tool.