Design Engineer

Arrow; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A healthcare technology startup based in New York is seeking a Business Operations Lead. This role involves owning the design process for core product experiences, conducting user research, and creating intuitive interfaces. Ideal candidates should have 3–6+ years of experience in B2B software design and a strong portfolio that demonstrates user-centered design principles. You'll work in a fast-paced environment with a focus on delivering high-quality products.

Qualifications

• 3–6+ years of experience designing software products, preferably in B2B software.
• Strong portfolio showcasing product thinking and user-centered design.
• Experience with motion design or prototyping tools is a plus.

Responsibilities

• Own the end-to-end design process for core product experiences.
• Design intuitive interfaces for users to harness AI.
• Conduct user research and iterate quickly.

Skills

Product design

User research

Frontend fundamentals

Next.js

React

Figma

Job description

Arrow is building the future of healthcare payments. We’re a VC-backed startup automating the painful, manual world of medical billing—starting with insurance denials. Our AI platform helps healthcare providers fix rejected claims instantly, accelerating revenue and eliminating busywork.

We’re looking for a Business Operations Lead to own the backbone of our delivery engine. You’ll work across operations, product, and customer success. This is a rare chance to operate at the heart of a startup—solving real problems and making an immediate impact.

• Own the end-to-end design process, from concept to production, for core product experiences across our product.
• Design intuitive, elegant interfaces that allow users to harness our AI with minimal friction.
• Conduct user research, gather feedback, and iterate quickly.
• Help evolve our design system and visual language to support a scalable, high-performance desktop experience.
• Push the boundaries of UI/UX by exploring voice, context-aware design, and real-time interactions.
• 3–6+ years of experience designing software products, preferably in B2B software
• Solid experience with frontend fundamentals and frameworks (Next.js, React).
• Strong portfolio showcasing product thinking and user-centered design across multiple platforms – we appreciate an eye for detail and passion for building beautiful, functional interfaces.
• Fluency in design tools like Figma (added bonus if you’ve worked with motion design or prototyping tools) – we’re looking for someone who can hit the ground running day one.
• Comfortable working in fast-paced, ambiguous startup environments with tight feedback loops – we ship features fast, so we need someone who can keep up.
• Ownership mentality (no task is too small for you) – it’s all hands on deck here and we need everyone rowing the boat.
• Type-A tendencies – maybe you’re extremely detail-oriented. Or maybe you take pride in shipping high-quality products. Whatever it is you do, you give it your all.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Technology, Information and Internet