Design Engineer

Loopdash; Cleveland (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Loopdash, LLC in Cleveland is looking for a hands-on professional to own design and client accounts from start to finish and to direct AI tools, not just use them. You’ll run client calls, set expectations, and keep projects moving without escalating every decision.

You’ll translate client feedback into actionable tasks, push them through design, development, QA, and launch, and manage the staging-to-production flow.

Qualifications

• Hands-on AI experience beyond chat tools (e.g., MCP, prompts, automation).
• 3+ years building websites or producing client-facing designs at an agency/studio/in-house team.
• Comfort reading PRs and following deploys on GitHub; QA familiarity.

Responsibilities

• Be the main contact for our clients. Run calls, set expectations and keep projects moving.
• Turn client feedback into clear tasks, then push them through design, dev, QA and launch.
• Direct our AI agents: write/refine skills and prompts, connect tools, check outputs before clients see them.
• Manage our staging-to-production flow and decide what’s ready to go live.
• Triage daily: separate the mission-critical from the merely important.
• Spot retainer and upsell opportunities in the accounts you run.

Skills

AI experience

Client communication

GitHub familiarity

Tools

GitHub

Job description

This is a technology-driven role. At Loopdash we build and run applications and sites for businesses, nonprofits, advocacy groups, and media outlets. We're AI forward, and agents handle a lot of our day-to-day work including QA, bug fixes, triage and drafting. We're hiring someone to own design & client accounts from start to finish and to direct those AI tools, not just use them.

What you'll do

• Be the main contact for our clients. You'll run calls, set expectations and keep projects moving without escalating every decision.
• Turn client feedback into clear tasks, then push them through design, dev, QA and launch.
• Direct our AI agents. You'll write and refine their skills and prompts, connect tools through MCP, and check what they produce before it reaches a client.
• Manage our staging-to-production flow and decide what's ready to go live.
• Triage every day: separate the mission-critical from the critical and the merely important.
• Spot retainer and upsell opportunities in the accounts you run.

Must-haves

• Hands-on AI experience beyond chat. You've connected MCP servers, written agent skills or prompts, or built automations with tools like Claude Code, Cursor or similar. Please include an example.
• 3+ years building websites or producing client-facing designs at an agency, studio or in-house team.
• Comfort with GitHub, at least enough to read a PR, follow a deploy and run QA.
• Clear, calm communication with clients, including when the news is bad.

Nice to have

• Nonprofit, political or media clients.
• WordPress experience such as themes, plugins, hosting and dev/staging/production.
• SEO basics
• Design chops in Figma.