Design Director

Credera; Chicago (IL); Hybrid; USD 160,000 - 205,000; Full time

Job summary

Credera is seeking a senior design leader in Chicago to shape strategy and lead hands-on UX/UI, product, and visual design across client engagements. You will translate business goals into cohesive experience strategies and mentor other designers.

You will guide workshops, influence executives, contribute to proposals, and drive adoption of human-centered design in AI-enabled digital experiences. This role blends creativity with technical possibility in a fast-paced environment.

Qualifications

• 10+ years in design, with UX/UI, product, or visual design leadership.
• Strong portfolio showing leadership impact and craft across digital products.
• Expert in Figma and modern collaboration tools.
• Ability to mentor designers across levels and geographies.
• Experience shaping opportunities, pitches, and proposals.

Responsibilities

• Lead client workshops, design critiques, and executive presentations.
• Translate complex business problems into actionable design strategies.
• Collaborate with cross-functional teams to drive design systems.

Skills

Design leadership

UX/UI design

Product design

Visual design

Mentoring designers

Client workshops

Communicate with executives

Business development

Education

Bachelor's degree in design or related field

Tools

Figma

Lovable

Relume

Claude Design

Figma Make

Miro

Jira

Confluence

VS Code

Job description

About Credera

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.

Agency

Credera

Job Function

Technology

Job Subfunction

Technology Design

Job Description

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide. Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.

The Role

We believe design is a force that helps clients unlock new potential and brings bold vision to life. This role is for a leader who sees design as both a business accelerator and a human-oriented discipline, bringing strategic clarity and creative vision to complex challenges. It calls for someone who thrives at the intersection of creativity and technical possibility, translating complex systems, data, and AI-enabled capabilities into experiences that are intuitive, intelligent, and deeply human. As a catalyst for modern experience design, this leader will be energized by the evolution of design in an era of AI, connected ecosystems, and new ways of working, and ready to contribute to a practice built for the next generation of digital transformation.

What We’re Looking For

• An experienced design leader with the craft, judgment, and confidence to set vision, shape strategy, and contribute hands-on UX/UI, product, and visual design.
• A leader with a clear point of view on how human-centered design drives adoption, engagement, loyalty, and measurable business outcomes.
• A person who is passionate about mentoring designers, developing talent, and creating a culture of curiosity, experimentation, and design excellence.
• Someone who is energized by the business of design, from client relationship-building and account growth to pitching new business and advancing XD’s influence across Credera.
• A designer who can effectively communicate and influence executives, product owners, engineers, strategists, and senior leaders, building alignment and influencing decisions with clarity.
• A person who is inspired by how technology is reshaping the future of digital experiences and fluent in its design implications, with a drive to explore AI-enabled workflows, personalization, agentic experiences, and emerging tools.
• A systems thinker who connects brand, content, UX, data, technology, and business goals into cohesive experience strategies across the full customer journey.
• A designer with the ability to work in ambiguous, highly complex environments, rapidly moving from problem discovery to prototype, validation, and implementation-ready recommendations.

Preferred Qualifications

• 10+ years of professional design experience, including leading UX/UI, product design, visual design, or experience design teams.
• A strong portfolio that showcases both leadership impact and individual craft, including examples of product design, digital marketing, design system development, hi-fidelity prototypes, or ai enabled digital experiences.
• A command of Figma and modern design collaboration workflows; experience with Lovable, Relume, Claude Design, Figma Make, Miro, Jira, Confluence, VS Code, or similar product and delivery tools.
• Deep expertise in human-centered design, from discovery and concept development to prototyping, testing, measurement, and delivery with experience developing design systems, dynamic creative platforms, audits, assessments, and accessibility standards.
• Ability to lead client workshops, design critiques, creative brainstorms, stakeholder interviews, alignment sessions, and executive presentations.
• Experience contributing to business development, including shaping opportunities, developing pitch narratives, estimating design work, and supporting proposals.
• Excellent verbal, written, and visual communication skills, with the ability to translate complex ideas into compelling narratives for clients, teams, and executives.
• Ability to mentor, coach, and develop designers across levels and geographies, including supporting career growth, and building a strong design community.
• Bachelor’s degree in design, human-computer interaction, visual communication, product design, or a related field preferred; equivalent professional experience also valued.

Bonus

• Demonstrated experience in a senior design leadership role within consulting, digital product, enterprise transformation, or technology-led environments.
• Experience in motion graphics, wearables and emerging platforms.

Why Join Credera

As a global consulting firm, we partner with Fortune 100 brands and other leading global organizations across a broad range of industries. That means you’ll have the chance to work across different kinds of problems, products, and customer experiences while growing your perspective and portfolio.

You’ll also get access to next-generation technology and innovation happening across AI, digital platforms, data, and emerging experiences. For designers who are excited about where the industry is headed, its a chance to do work that’s relevant, and defines the future of digital experiences.

Most importantly, you’ll join a team that values curiosity, collaboration, and ambition without losing the human side of the work. We care about making exceptional things, supporting each other, and creating a work experience that’s as thoughtful as the work we deliver.

160-205K

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160-205K