Deputy Program Manager (DPM)

GCA; Washington (District of Columbia); On-site; USD 120,000 - 165,000; Full time

Job summary

GCA seeks a full-time Deputy Program Manager to support the BPA Program Manager in executing Task Orders under a BPA. The role focuses on contract management, coordination, oversight, and delivering both technical and business process requirements across workstreams.

The candidate will assist in planning, resource allocation, and reporting, supervise technical efforts, and help manage risks and client satisfaction while coordinating with subcontractors and partners.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field.
• 5+ years in program or project management within federal contracting or enterprise IT.
• Experience managing complex IT architectures with multiple OS, databases, networks, and services.
• Experience supervising large-scale operations with user and network systems integration.
• Experience in quality assurance, customer satisfaction tracking, and issue resolution.
• Manpower planning, training, problem resolution, and subcontractor/teaming partner management.
• Strong written and verbal communication, including presenting to senior stakeholders.
• Experience supporting audits, including financial audits and A&A reviews.
• PMP, CAPM, or equivalent certification preferred but not required.

Responsibilities

• Support the BPA Program Manager in day-to-day program operations and client interactions.
• Oversee Task Orders to ensure performance requirements, milestones, and deliverables are met.
• Coordinate and track activities across TOs in alignment with contract objectives.
• Collaborate with Transition Manager to ensure smooth onboarding, transition, and closeout.
• Assist in program planning, resource allocation, and reporting to leadership.
• Supervise technical efforts, assign taskings, monitor performance, and escalate issues.
• Identify, track, and mitigate programmatic risks with open communication to stakeholders.
• Prepare presentations, briefings, and status reports for stakeholders and leadership.
• Support quality assurance efforts and customer satisfaction tracking; resolve issues.
• Collaborate with subcontractors and teaming partners for cohesive execution.

Skills

Program management

Communication

Leadership

Audits & QA

Risk management

Federal contracting

PMP/CAPM (preferred)

Education

Bachelor’s degree in CS/Engineering/IS/Business

Job description

GCA is seeking a full-time Deputy Program Manager (DPM) to provide direct support to our BPA Program Manager in the execution of all Task Orders (TOs) under a Blanket Purchase Agreement (BPA). The DPM will play a critical supporting role in contract management, coordination, and oversight, ensuring successful delivery of both technical and business process requirements. The ideal candidate will be a proactive, detail-oriented professional who thrives in a collaborative environment and can assist the BPA Program Manager in maintaining quality, efficiency, and client satisfaction across all workstreams.

Key Responsibilities

• Support the BPA Program Manager in day-to-day program operations, client interactions, and oversight of Task Orders.
• Assist in coordinating and tracking activities across TOs to ensure performance requirements, milestones, and deliverables are met.
• Partner with the Program Manager and Transition Manager to ensure smooth onboarding, transition, and closeout of TOs.
• Contribute to program planning, resource allocation, and reporting to maintain alignment with contract objectives.
• Support supervision of technical efforts, including assigning taskings, monitoring performance, and escalating issues to the Program Manager as needed.
• Help identify, track, and mitigate programmatic risks while maintaining open communication with internal teams and stakeholders.
• Prepare presentations, briefings, and status reports for the Program Manager, client stakeholders, and leadership.
• Provide input into quality assurance efforts, including customer satisfaction tracking and issue resolution.
• Collaborate with subcontractors and teaming partners to ensure cohesive program execution.

Required Qualifications

• Bachelor’s degree in Computer Science/Engineering, Information Systems, Business, or a related field.
• 5+ years of experience supporting program or project management in a federal contracting or enterprise IT environment.
• Demonstrated experience managing complex IT architectures involving multiple operating systems, databases, networks, communications subsystems, and managed services.
• Experience supervising large-scale operations involving user and network systems integration, leading diverse teams across multiple skill categories.
• Experience in quality assurance environments, including customer satisfaction tracking, complaint resolution, and quality control programs.
• Proven expertise in manpower utilization, training, problem resolution, and employee relations (including subcontractor or teaming partner management).
• Strong written and verbal communication skills, with experience presenting to senior stakeholders.
• Experience supporting audits, including financial audits and Assessment and Authorization (A&A) reviews.
• PMP, CAPM, or equivalent certification preferred but not required.