Deputy Program Manager

General Dynamics Information Technology; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

General Dynamics Information Technology (GDIT) seeks a Deputy Program Manager to support NASA initiatives, driving key pursuits and executing a comprehensive IT service solution. You will partner with NASA leadership and cross‑functional teams to deliver 24x7 service desk, AI-enabled tools, and ITSM development resources.

The ideal candidate has strong program management experience, a proven track record with NASA-like environments, and the ability to lead multiple work streams in a fast-paced

Qualifications

• 5+ years of related program management experience.
• Experience supporting NASA programs or other government contracts.
• Excellent written and verbal communication and leadership abilities.

Responsibilities

• Support the Program Manager in building and nurturing trust with customers through consistent, high‑quality execution.
• Maintain transparent communication with stakeholders and help ensure expectations are clearly set and managed.
• Coordinate and allocate tasks among development and operations team members according to project and contract requirements.
• Identify technical and organizational risks, develop mitigation plans, and elevate issues appropriately.

Skills

Data Analysis

People Management

Services Management

Job description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Data Analysis, People Management, Services Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is seeking a Deputy Program Manager to support our NASA Business Area in driving the successful pursuit and execution of key initiatives across our growing NASA portfolio.

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The Deputy Program Manager will play a critical role in supporting and helping execute a comprehensive solution that integrates and manages a 24x7 Service Desk, advanced AI-enabled tools, efficient on-site deskside support, a PC-as-a-Service hardware model, and complementary engineering, cybersecurity, and IT Service Management (ITSM) development resources.

As a Deputy Program Manager, you will partner closely with the Program Manager, internal/external teams, NASA customer leadership, technical teams, projects managers, engineering organizations to provide operational discipline, thoughtful analysis, and steady leadership. You will also assist with account management activities for NASA, focusing on business growth, customer relationship management, and high-quality service delivery. This position will provide expertise to ensure solutions and execution remain aligned with future enterprise IT service delivery standards and best industry practices in planning, implementation, and innovation.

The successful candidate will be an experienced program management professional with prior support to NASA and a proven track record supporting projects with similar operational complexity. The candidate must demonstrate success in personnel support, positive customer relationships, and service delivery excellence, with a focus on innovation and customer experience. Outstanding written and verbal communication skills are essential in a fast‑paced environment with multiple concurrent work streams.

In this Deputy Program Manager role, you will support execution of GDIT’s strategic initiatives and help ensure compliance with Federal and NASA requirements. This position requires a motivated leader who can navigate complex challenges, execute tasks effectively, and build trusted relationships with internal teams and customer stakeholders.

Responsibilities include:

Stakeholder Engagement and Collaboration

• Support the Program Manager in building and nurturing trust with customers through consistent, high-quality execution.
• Maintain transparent communication with stakeholders and help ensure expectations are clearly set and managed.
• Serve as a supporting point of contact for internal teams and the customer, ensuring alignment on goals, priorities, and deliverables.
• Act on behalf of the Program Manager when needed and maintain continuity of program execution.

Strategic Leadership

• Assist in executing GDIT’s strategic imperatives focused on NASA standards and the NASA Community.
• Apply a Consultant Mindset by helping identify challenges, proposing actionable solutions, and encouraging continuous improvements.
• Support customer experience efforts by engaging with users and contributing to value-driven results aligned with customer expectations.
• Help lead IT managers, technical leads, vendors and cross-functional teams.

Project and Task Management

• Help develop, maintain, and oversee project schedules to ensure timely delivery of tasks and milestones.
• Coordinate and allocate tasks among development and operations team members according to project and contract requirements.
• Anticipate and help resolve potential roadblocks, adjusting plans in collaboration with the Program Manager.
• Identify technical and organizational risks, develop mitigation plans, and elevate issues appropriately.

Performance and Quality Oversight

• Ensure project deliverables meet required quality standards and comply with regulatory guidelines.
• Track program data and assist in reporting metrics, providing insights to enhance performance and efficiency using Configuration Management/Change Control, Risk and Opportunity Management, Earned Value/Cost Management.
• Ensure compliance with NASA policies, security requirements, configuration/change management, and program controls.

GDIT IS YOUR PLACE

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