Deputy Manager - Designate

Halfords; Massachusetts; On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

6 weeks of annual leave

Quarterly performance bonuses

25% discount on Halfords products and

Discounts on groceries, shopping, etc.

Family & Friends Discount Events

Trade Price Bike purchase

Cycle to Work Scheme

Wagestream advance salary access

24/7 GP access

Share Save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

Halfords Group PLC in Suffolk is seeking a Designate Deputy Manager to support local store teams. You will lead, motivate and train staff to prepare for a permanent Deputy Manager role, with a strong support network focused on exceptional leadership and customer service.

Responsibilities include inspiring the team to deliver an outstanding in-store experience, adapting to a fast-paced retail environment, leading by example in selling, and coaching colleagues to enhance customer satisfaction and

Qualifications

• At least one year of managerial experience in retail or sales.
• Experience in managing and coaching colleagues.
• Knowledge of health and safety and retail operations compliance.
• Skilled in labor scheduling and time management.
• Ability to coach and train in real-time to enhance customer experiences.
• Track record of achieving sales targets, including attach sales.
• Strong commercial acumen and understanding of the retail environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Inspire and motivate your team to provide an outstanding in-store experience.
• Adapt to a fast-paced retail environment and keep the team engaged.
• Lead by example to maintain high standards of service and selling.
• Participate in hands-on activities, such as fitting products and setting up bikes.
• Coach colleagues in real time to improve customer satisfaction and sales.
• Encourage collaboration and celebrate successes while fostering inclusivity.

Skills

Retail management

Coaching

Communication

Team leadership

Time management

Sales targeting

Customer focus

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job no: 569065
Work type: Full time
Site: Lowestoft, North Key Retail Park
Categories: Retail Management
Location: Suffolk
Salary: £30,000 - £32,000 Per Annum.
Business Area: Retail

As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service.

Key Responsibilities:

• Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values.
• Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs.
• Foster a culture of selling by leading by example, ensuring the highest standards of service.
• Participate in hands‑on activities, such as fitting products and setting up bikes, providing necessary training for your team.
• Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers.
• Stay informed about competitor activities and strive for excellence in service delivery.

What We’re Looking For:

• At least one year of managerial experience, preferably in a retail sales environment.
• Experience in managing and coaching colleagues.
• Knowledge of compliance standards in health and safety and retail operations.
• Skills in labor scheduling and effective time management.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Track record of achieving sales targets, including attachment sales.
• Strong commercial acumen and understanding of the current operating environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to learn in-house systems.

Benefits: We recognize that everyone has different priorities, which is why we offer a diverse range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses (upon appointment).
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and leisure activities.
• Family & Friends Discount Events throughout the year.
• Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
• 24/7 GP access year-round.
• Participation in our Share Save scheme with a 20% discount on shares.
• Health Cash Plan for wellness services and healthcare cost claims.
• Pension Scheme & Life Assurance.

As we rapidly grow our business with a focus on motoring services and electric mobility, we invite you to be part of our success story. Join Halfords, the UK’s leading retailer of motoring and cycling products and services and help us get the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Due to the nature of this role you will be required to hold a full UK driving licence and access to your own vehicle.