Deputy Director of Integrated Care

Oakland Community Health Network; Troy (MI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Oakland Community Health Network seeks a Deputy Director of Integrated Care to lead and oversee healthcare integration across the network. You will shape strategies, coordinate contracts, grants, and quality measures while guiding staff and partners to deliver high-quality, person-centered services.

The role requires clinical leadership experience, strong data-driven decision making, and collaboration across departments.

Qualifications

• Minimum five years of relevant clinical leadership experience.
• Leadership experience in a managerial or supervisory role in the public or private sector is preferred.
• Departmental leadership or director-level experience is required.

Responsibilities

• Lead healthcare integration initiatives that support organizational, contract, and strategic objectives.
• Provide supervision, coaching, performance management, and professional development for the Manager of Integrated Healthcare and assigned integrated care staff.
• Lead and represent OCHN in healthcare integration committees, workgroups, collaborative partnerships, and cross-system initiatives.
• Negotiate, manage, and monitor integrated healthcare contracts, grants, related funding, deliverables, and performance expectations.
• Develop, implement, and evaluate integrated care protocols, practice standards, workflows, and quality improvement activities.
• Collaborate with providers and internal and external stakeholders to support integrated care training, workforce development, and practice improvement efforts.
• Evaluate provider performance and contract compliance for integrated healthcare initiatives and recommend corrective actions or recognition based on outcomes and quality measures.
• Analyze clinical, quality, utilization, and integrated healthcare data to identify trends, improve performance, and support strategic decision-making.
• Resolve provider and system-level issues related to integrated care, including complaints, disputes, performance concerns, and barriers to coordination.
• Collaborate across departments and with external partners on local, state, and federal initiatives impacting integrated physical and behavioral healthcare.
• Develop and monitor assigned budgets, grant expenditures, and resources for integrated healthcare initiatives.
• Perform other duties as assigned.

Skills

Leadership

Project management

Quality improvement

Budget & fiscal management

Staff coaching & development

Data analysis

Communication skills

Negotiation & conflict resolution

Education

Master's degree or higher in Psychology, Social Work, or Counseling

Tools

Microsoft Office

Job description

Job Summary

The Deputy Director of Integrated Care provides leadership and operational oversight for OCHN's healthcare integration initiatives, promoting coordinated physical and behavioral healthcare across the organization and provider network. This role implements and evaluates integrated care strategies, partnerships, contracts, grants, quality measures, and practice improvement activities to ensure high-quality, person-centered services. The Deputy Director supervises, coaches, and supports the Manager of Integrated Healthcare and integrated care staff. In collaboration with the Deputy Director of Clinical Practice and other partners, this position uses clinical, quality, utilization, and performance data to enhance integrated service delivery, improve outcomes, ensure compliance, and advance organizational priorities and healthcare practices.

Essential Functions

• Lead healthcare integration initiatives that support organizational, contract, and strategic objectives.
• Provide supervision, coaching, performance management, and professional development for the Manager of Integrated Healthcare and assigned integrated care staff.
• Lead and represent OCHN in healthcare integration committees, workgroups, collaborative partnerships, and cross-system initiatives.
• Negotiate, manage, and monitor integrated healthcare contracts, grants, related funding, deliverables, and performance expectations.
• Develop, implement, and evaluate integrated care protocols, practice standards, workflows, and quality improvement activities.
• Collaborate with providers and internal and external stakeholders to support integrated care training, workforce development, and practice improvement efforts.
• Evaluate provider performance and contract compliance for integrated healthcare initiatives and recommend corrective actions or recognition based on outcomes and quality measures.
• Analyze clinical, quality, utilization, and integrated healthcare data to identify trends, improve performance, and support strategic decision-making.
• Resolve provider and system-level issues related to integrated care, including complaints, disputes, performance concerns, and barriers to coordination.
• Collaborate across departments and with external partners on local, state, and federal initiatives impacting integrated physical and behavioral healthcare.
• Develop and monitor assigned budgets, grant expenditures, and resources for integrated healthcare initiatives.
• Perform other duties as assigned.

Education

• Master's degree or higher in Psychology, Social Work, or Counseling.

Training Requirements (licenses, programs, or certificates)

• State of Michigan licensure as a Psychologist (LLP), Social Worker (LMSW), or Counselor (LPC).

Experience Requirements

• Minimum of five (5) years of relevant clinical experience.
• Leadership experience in a managerial or supervisory role in the public or private sector is preferred.
• Departmental leadership or director-level experience is required.

Preferred Experience

• PIHP/CMHSP
• Medicaid managed care
• Behavioral health administration
• Integrated physical/behavioral healthcare
• NCQA / CARF

Knowledge Requirements

• Michigan Mental Health Code
• Medicaid rules and regulations
• Michigan Provider Manual
• Community Mental Health service delivery system
• Integrated healthcare practices
• Working knowledge of PIHP and CMHSP
• Title 42 of the Code of Federal Regulations

Job Specific Competencies/Skills

• Proven ability to lead high-performing, cross-functional teams and organizational initiatives
• Experienced in project management, including planning, coordination, implementation, and execution
• Effective at analyzing and resolving complex operational, clinical, and financial challenges
• Expertise in quality improvement, quality assurance, and performance monitoring processes
• Knowledge of integrated clinical healthcare practice development and implementation
• Experienced in budget development, fiscal management, and resource oversight
• Demonstrated success in coaching, mentoring, and developing staff to achieve organizational goals
• Proficient in Microsoft Office and other business technology applications
• Strong leadership capabilities in change management, problem-solving, and crisis response
• Committed to fostering collaboration, accountability, and continuous improvement
• Strong interpersonal, written, and verbal communication skills
• Skilled in negotiation, conflict resolution, and relationship building

Oakland Community Health Network's Core Competencies

• Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages people and helps them understand and retain the message. (Communication)

Additional Information

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment.
• Hybrid (onsite/remote) work schedule available.
• The ideal candidate must be able to meet all physical requirements of the job, with or without reasonable accommodation.

Equality and Diversity Statement

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.