Deputy Director, Nursing

NYC Health + Hospitals; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

NYC Health + Hospitals Coler seeks an experienced Nursing Supervisor to oversee the nursing services for a skilled nursing facility. You will assume 24-hour operations in the absence of the Director of Nursing, supervise staff, and liaise with residents and families to address concerns, ensuring compliant care delivery.

Responsibilities include developing staffing plans, monitoring quality, and guiding administrative and clinical processes to support high-level patient outcomes within the Coler

Responsibilities

• Assume day-to-day operation of Nursing Services in the absence of DON.
• Oversee twenty-four hour operation of the nursing department.
• Liaise with residents, staff and families on identified concerns.
• Develop and implement staffing plans to ensure adequate patient care.

Job description

Marketing Statement

NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.

Marketing Statement

NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.
From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

POSITION OVERVIEW:

Under the directions of the Director of Nursing, with the broadest scope for the exercise of independent initiative and judgment, is involved in planning, organizing, directing coordinating and evaluating the nursing services for Skilled Nursing Facility. Assumes the responsibility of day to day operation of Nursing Services in the absence of DON.

Essential Functions

• In the absence of the Nursing Director, assumes direct responsibility for the twenty-four (24) hour operation and function of the nursing department.
• Prepares a report to the Director of Nursing on all administrative problems in connection with staff and patient management as required.
• Liaison for residents, staff and families for identified concerns.
• Performs all work in an accurate, consistent and diligent manner.
• Completes work according to procedures and standards, including the use of appropriate resources.
• Consistently monitors the details and quality of own and others' work.
• Demonstrates accountability in one's work, including following through on delegated assignments and/or on pending feedback.
• Seeks guidance and/or clarification when necessary to carry out assignments.
• Aids in counseling sessions for nursing staff. Spot checks attendance of employees and reviews their attendance regularly.
• Assesses nursing services by making rounds, conducting chart review and evaluating patient care as needed.
• Participates in a system of continuing evaluation of nursing services.
• Participates in implementing an effective system of clinical and administrative nursing records and reports.
• Updates and maintains required manuals, and participates in research projects as applicable.
• Participates in operating and procedural committees as signed. Author’s policies and procedures as assigned.
• Assumes responsibility for developing and implementing and evaluating a staffing plan.
• Assumes responsibility to approve employee vacation requests. Ensuring adequate staffing of patient care units.
• Interviews potential new employees including R.N., L.P.N. and PCT candidates.

Project Planning and/or Management

• Gathers, analyzes and organizes project information.
• Utilizes logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitors projects and initiatives under area of responsibility.
• Ensures milestones and compliance with budgetary requirements are met.

Time Management

• Prepares and completes work in a timely manner.
• Ensures staff carries out work in a timely manner and in accordance with departmental standards of a productivity.
• Organizes, plans and prioritizes varied responsibilities.
• Arrives on time for meetings and other work-related events.

Customer Service

• Participates in developing and maintaining sound relationships with the community, labor and professional groups in developing new nursing programs and policies.
• Demonstrates a commitment to working with both internal and external customers and to providing best possible service(s).
• Continuously assesses service delivery performance from the customer’s perspective.

Financial Planning & Budget Management

• Assists the Director in preparation of personnel, supply and equipment budgets for nursing.
• Manages, understands and communicates assigned budget.
• Frequently revisits budget and seeks guidance as needed.
• Identifies and recommends cost savings or revenue enhancement procedures.
• Participates actively in direction and implementation of Continuous Quality Improvement programs for nursing.
• Recognizes areas requiring improvement and uses successful methodology to identify and implements.
• Reports regularly on progress towards key results area.
• Demonstrates knowledge of and adherence to Just Culture principles.
• Supports and sustains a culture of continuous improvement that embraces Breakthrough.

Organizational Performance Improvements

• Participates actively in direction and implementation of Continuous Quality Improvement programs for nursing.
• Recognizes areas requiring improvement and uses successful methodology to identify and implements.
• Reports regularly on progress towards key results area.
• Demonstrates knowledge of and adherence to Just Culture principles.
• Supports and sustains a culture of continuous improvement that embraces Breakthrough.

Performance Improvement Skills

• Demonstrates understanding of how units further the vision, mission, functions, business strategies and structure of the organization.
• Evaluates projects to align with organizational priorities.