Deputy Director, Family Support

Best Buddies International; Miami (FL); On-site; USD 50,000 - 52,000; Full time

Job summary

Best Buddies International in Ohio is seeking a Deputy Director, Family Support to manage the state-wide family support program, recruit mentors, train volunteers, and meet program benchmarks.

The role requires a Bachelor's degree or 4+ years relevant experience, nonprofit background, strong writing and presentation skills, and ability to travel evenings and weekends, with collaboration across departments.

Qualifications

• Bachelor's degree or at least four years relevant experience.
• Experience in program development, and leading/developing volunteers.
• Nonprofit experience preferred and must believe deeply in our organization's mission

Responsibilities

• Oversee daily Family Support program operations.
• Travel across assigned area to recruit mentors.
• Lead Eunie's Buddies and Siblings programs, including volunteer training/management.
• Collaborate with colleagues and supervisor to meet established Family Support program goals.
• Identify and engage potential mentors, mentees, and other program participants.
• Coordinate local community socials 3-4 times per year, including parent and sibling events

Skills

Program development

Volunteer leadership

Persuasive writing

MS Office proficiency

Communication

Public relations

Education

Bachelor's degree or 4+ years experience

Tools

Microsoft Office

Digital meeting software

Learning & development software

Job description

About Best Buddies International

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Job Title: Deputy Director, Family Support

Department: State Operations and Programs

Reports to: State Director

Salary Range: $50,000 - $52,000

Position MUST LIVE IN CUYAHOGA COUNTY, OHIO

Position Overview

The Deputy Director, Family Support, manages all elements of the family support program in a specific state/area for Best Buddies. This position is responsible for recruitment, training, and meeting specific programmatic benchmarks for successful execution of this initiative. Additional responsibilities include the launch of the siblings program, managing the parent mentor/mentee program, collaborating with local community partners, completing report metrics and coordinating community socials.

Job Qualifications

• Qualified applicants must have Bachelor's degree or at least four years relevant experience
• Experience in program development, and leading/developing volunteers
• Nonprofit experience preferred and must believe deeply in our organization's mission
• Superior persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm
• Proficiency and comfort with Microsoft Office, digital meeting software, and learning & development facilitation software
• Understanding of best practices in parental issues and the challenges faced by families with children with intellectual and developmental disabilities
• Superior project management skills - including planning, analysis, decision making, and problem solving - and willingness to multitask
• Superior initiative, drive for results, and self-assessment skills, and ability to lead individuals and program to achieving goals
• Must be highly dependable, lead by example, and be willing/able to adapt leadership style to fit the situation and lead volunteers for set expectations
• Must be comfortable engaging with corporate/community leaders, parents, medical professionals, and people with intellectual and developmental disabilities (IDD)
• Access to an automobile/transportation with applicable insurance
• Must travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities
• Must be willing to travel across the region on a regular basis
• There are also national conferences with Best Buddies that this position is expected to attend. There is Staff Leadership in January to Miami, a conference for Family Support staff across the country typically held in Miami, there is Staff Leadership Conference in Bloomington, Indiana held every year in July. Further this position may occasionally be needed to travel to other parts of Ohio. This does not limit the amount of travel we may ask this person to take, but a good example of what may ne expected in a given year.

Job Duties

• Programs: Oversees all day-to-day operations of Family Support program in area
• Travels throughout assigned area to recruit mentors/mentees and promote the program in the community
• Implements the Eunie's Buddies and Siblings programs, including, but not limited to, volunteer training/management, recruitment, program planning and outcomes assessment
• Collaborates with colleagues and supervisor to meet established Family Support program goals
• Develops strategies/avenues to identify and engage potential mentors, mentees, and other program participants
• Oversees the mentor/mentee matching process
• Provides and leads all necessary local training and monitors match effectiveness to ensure successful program outcomes
• Responsible for the identification of potential program participants, and manages database inquiries
• Train volunteers in all relevant aspects of Best Buddies and their volunteer role to ensure success and alignment with Mission goals
• Identifies local resources and partnerships with existing organizations, hospitals, and medical practices
• Coordinates local community socials at least 3-4 times per year, including parent and sibling events
• Recruits, manages, and provides support to community volunteers to help spread awareness in the healthcare community and general population
• When appropriate, work with supervisor to perform annual evaluation of program
• Works with supervisor on public relations, program goals and objectives, and coordinating relations between Family Support and the community
• Increases awareness of Family Support programs through public speaking, marketing, and media initiatives
• Development: Assists in securing mission advancement opportunities for program funding
• Writes grants and works to secure additional resources as assigned for Best Buddies International
• Collaborates with the State Director on fundraising efforts, and creates a Family Support team for local Friendship Walks
• Marketing: Partners with community leaders to implement strategies for broad engagement of families in assigned market
• Implements program marketing campaign geared at recruitment of mentees through targeted outreach to various avenues
• Operational: Responsible for tracking and evaluating program outcomes through regular assessments
• Collaborates with other departments throughout the organization as needed
• Completes necessary paperwork in a timely and organized manner, including but not limited to weekly reports, monthly reports, and quarterly goals
• Handles special projects and other duties as assigned

Equal Opportunity & Diversity

Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.

Benefits

Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.

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