Deputy Clerk

Lubbock County; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lubbock County seeks a detail-oriented clerical professional to manage titling and registration duties for vehicles, placards, and titles. You will handle mail-in renewals, over-the-counter transactions, and dealer packets while ensuring accurate cash handling and organized records.

Excellent communication with customers and the ability to learn the RTS system are essential. The role requires compliance with motor vehicle laws and the capacity to perform tasks assigned by supervisors in a

Qualifications

• High school diploma or GED required; ability to solve practical problems.
• Must pass a typing test and communicate effectively with customers.
• Learn and be efficient in applicable computer systems; follow laws and procedures.
• Able to complete tasks assigned by Supervisor and Team Leader.

Responsibilities

• Titling and registration of cars, trucks, trailers and motorcycles.
• Process mail-in registration renewals and over-the-counter registrations, placards, permits, and plates.
• Process title transfers and title customers; handle dealer packets.
• Assist customers by phone with title and registration questions.
• Maintain accurate cash drawer and accounting; manage sticker paper and organize plates.

Skills

Typing test

Customer communication

Problem solving

Learning procedures

Cash handling

Education

High school diploma or GED

Tools

RTS computer system

Office equipment

Job description

Responsible for titling and registration of cars, trucks, trailers and motorcycles.

• Responsible for processing mail-in registration renewals, over-the counter vehicle registration, placards, permits, exempt and special plates.
• Ability to learn and follow motor vehicle registration laws and procedures.
• Ability to learn and be efficient in the RTS computer system.
• Responsible for sticker paper and keeping license plates organized.
• Responsible for accurate accounting of money and cash drawer.
• Responsible for processing title transfers on cars, trucks, trailers and motorcycles.
• Responsible for processing over-the-counter title customers, title mail and dealer packets.
• Ability to learn and follow motor vehicle title laws and procedures.
• Ability to assist customers on phone with title and registration questions.
• Ability to complete any assigned task as given by supervisor.
• Must have dependable transportation with ability to work in any of the offices assigned.

QUALIFICATION REQUIREMENTS:

High school diploma or general education degree (GED). Ability to solve practical problems. Successfully pass a typing test. Ability to communicate with customers effectively in person, on the phone and through electronic communication. Ability to learn and be efficient in the applicable computer systems. Ability to complete any assigned task as given by Supervisor and Team Leader.

KNOWLEDGE, SKILLS, AND ABILITIES:

Contemporary archival and records management principles and practices; ability to analyze and solve complex issues pertaining to archival methods and procedures; advance interpersonal, organizational, planning, project management, and oral and written communication skills; ability to recall/access rules regulations and laws relating to archives/records center and public record. Familiarity with the relevant office equipment, computer systems or other specialized software programs used to catalog, store and disburse archival records. Ability to interpret the motor vehicle registration and title manual and the motor vehicle tax manual. Ability to speak effectively before a group of people. Ability to solve practical problems. Ability to balance a cash drawer. Ability to proficient in the RTS computer system and any other applicable software.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

Maintain the ability to frequently stand, walk up and down stairs, kneel, and bend during the work period. Reach, grip and use fine dexterity. Push and pull objects. Occasionally flex upper trunk forward at the waist and partially at the knees. The employee must frequently lift and/or move objects weighing up to, 50 pounds, such as books, file boxes and stacks of records. Occasionally rotate upper trunk to the left or right while sitting or standing; place arms above, at or below shoulder height. Use of vision and depth perception required to include color vision. Work is in a warehouse environment and an office workspace. Ability to lift and/or move up to 50 pounds. Frequent standing and/or sitting for long periods of time.

DISCLAIMER:

The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Employer:

Lubbock County will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.