DEPUTY CHIEF APPRAISER

Fulton County; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Fulton County seeks a Deputy Chief Appraiser in the Standards division to provide strategic and operational leadership for countywide property appraisal administration. The role oversees appraisal standards, quality control, and regulatory compliance, guiding staff and ensuring accurate valuation across all property types.

Responsibilities include managing appeals, coordinating with IT and other departments, and directing revaluation cycles and methodological updates.

Qualifications

• Bachelor’s degree in business or public administration, real estate, economics, finance, accounting, construction or a related field required.
• Eight years of experience in property valuation, appraisal, and assessment administration; four years supervisory in a tax appraisal environment.

Responsibilities

• Oversees annual mailing of Annual Notices of Assessment and digest submission process.
• Develops, maintains, and enforces countywide appraisal standards and quality-control protocols.
• Ensures compliance with Georgia Dept. of Revenue regulations, IAAO standards, and Board of Assessors policies.

Skills

Supervisory experience

Property valuation

Regulatory compliance

Education

Bachelor’s degree in business or public administration, real estate, economics, finance, accounting, construction or a related field

Tools

CAMA systems

GIS tools

Mass appraisal modeling

Job description

UNCLASSIFIED POSITION IN THE OFFICE OF THE TAX ASSESSOR

DIVISION: STANDARDS

The Deputy Chief Appraiser over the Standards division provides strategic and operational leadership for countywide property appraisal administration, ensuring accurate, uniform, and compliant valuations. The position oversees appraisal standards and quality control, assessment and digest processes, valuation performance and CAMA methodologies, regulatory compliance, appeals support, stakeholder communications, staff development, and continuous process improvement.

Minimum Qualifications:

Bachelor’s degree in business or public administration, real estate, economics, finance, accounting, construction or a related field required; supplemented by eight years of experience in property valuation, appraisal, and assessment administration to include four years of supervisory experience in a tax appraisal environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications:

Experience in a large-county or high-volume appraisal environment. Advanced knowledge of CAMA systems, GIS tools, and mass appraisal modeling. IAAO coursework or professional designations.

Specific License or Certification Required:

Must obtain and maintain Appraiser IV certification.

Must possess and maintain a valid Georgia driver's license.

Specific Knowledge, Skills, or Abilities:

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Purpose of Classification:

The purpose of this classification is to manage and supervise activities and personnel engaged in property appraisal and related auditing functions to ensure an accurate and equitable valuation of property.

Responsibilities are preformed according to division assignment and include managing assigned staff, reviewing taxpayer appeals, monitoring the appraisal process, and performing property appraisal duties as required. This classification is distinguished from the Chief Appraiser in that this class administers daily property appraisal and auditing activities, whereas the latter directs and manages all property appraisal functions performed by the Fulton County's Assessor's Office.

Essential Functions:

Oversees the annual mailing of Annual Notices of Assessment and digest submission process for the department; Develop, maintain, and enforce countywide appraisal standards, procedures, and quality-control protocols; Ensure compliance with Georgia Department of Revenue regulations, IAAO standards, and Board of Assessors policies; Oversee ratio studies, uniformity testing, and statistical performance measures (COD, PRD, PRB); Conduct internal audits of valuations and exemptions across all property classes; Review CAMA system configuration, model calibration, and valuation methodology updates.

Other Essential Functions:

Supervises, directs, and evaluates assigned staff; establishes workloads and prioritizes work assignments; processes employee concerns and problems and provides coaching, counseling or disciplines as appropriate; completes employee performance appraisals; makes hiring or termination decisions/recommendations; directs work; Ensures staff obtain and maintain state-mandated certifications; Acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Directs and administers property appraisal and related audit functions, meets with staff, evaluates reports, makes and receives suggestions and recommendations, and issues decisions and directives; performs valuation, review, and value defense; assists employees with complex situations or cases; plans, conducts and/or attends meetings; and distributes information and relays special instructions as needed.

Coordinates workflow between functional units in Tax Assessor’s Office and other departments, including the Department of Information Technology and the Tax Commissioner’s Office. Coordinates staff training, certification tracking, and professional development; Lead process improvement initiatives and SOP updates.

Oversee valuation of single-family homes, condominiums, townhomes, and residential land; Direct residential revaluation cycles, sales ratio studies, and neighborhood reviews; Review complex residential appeals and prepare value defense; Ensure accuracy of residential field data and modeling inputs.

Reviews and monitors appeals and value recommendations; researches applicable provisions and provides resolutions; provides high level of control for twice monthly meeting of Board of Assessors; oversees appeals to Superior Court: tracks new, existing, and determined appeals; processes consent judgments, dismissals, etc.; ensures accounts are corrected as determined by Court outcomes; maintains all related documentation. Support appeals defense by ensuring methodologies and documentation meet professional standards.

Manage valuation of commercial, industrial, and income-producing properties; Oversee income-approach modeling, cap rate development, and cost schedules; Review complex commercial appeals and litigation support materials; Coordinate with consultants on specialized valuation projects;

Oversees review and approval of exempt property applications for nonprofit, religious, governmental, and other qualifying entities and other specialized property classifications; Ensure legal compliance and proper documentation; Coordinate with legal counsel on complex exemption cases; Maintain exempt property records and conduct periodic reviews; Coordinate with consultants on specialized valuation projects.

Oversee assessment of business personal property, including equipment, machinery, and inventory; Direct audits and discovery of unreported or underreported assets; Ensure compliance with state law and audit standards; Review personal property appeals and audit findings.

Oversee administrative operations including human resources coordination, procurement, budgeting, and internal communications; Maintain and update policies, procedures, and documentation; Support department-wide initiatives and inter-division workflow; Oversee performance tracking, reporting, and operational planning.

Oversee parcel mapping, spatial data integrity, and GIS support for appraisal operations; Ensure timely processing of parcel splits, combinations, and boundary adjustments; Coordinate GIS analysis for valuation, appeals, and revaluation cycles; Work with IT to maintain mapping tools and integrations.

Direct field inspections for all property types; Ensure accurate updates to physical property characteristics and construction changes; Manage field assignments, schedules, and quality control; Support appraisal divisions with verified field data.

Oversees processing and verification of homestead exemption applications; Ensure compliance with state law and county policy; Manage exemption audits and eligibility reviews; Supports exemption-related appeals and documentation.

Conducts valuation reviews, field inspections, and value defense; Monitors revaluation cycles, sales ratio reports, and market trends; Ensure compliance with state law, Board policies, and professional standards.

Prepares documentation for Board of Assessors meetings and Superior Court appeals; Communicates with taxpayers, attorneys, representatives, and government agencies; Provides public relations support at hearings and community meetings.

Produce and analyze reports to support valuation decisions and operational planning; Develop brief- and long-term goals for assigned divisions; Assist with budget development and monitoring expenditures; Stays current on laws, regulations, methods, and industry trends.

Develops short- and long-term goals and objectives of assigned division, evaluates effectiveness and efficiency of appraisal/audit operations, methods, processes and procedures; and recommends, updates, and implements process improvements initiatives, and SOP updates. Coordinates staff training, certification tracking, and professional development.

Communicates with taxpayers, taxpayers’ attorneys/representatives, governmental agencies and municipalities send and receives phone calls, letters and e-mails; provides information/assistance regarding the appraisal process; responds to questions or complaints; research routine and complex problems/complaints and initiates problem resolution.

Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new methods, trends and advances in the profession; reads professional literature; maintains professional affiliations; attends continuing education courses, seminars, and training sessions as appropriate.

Additional Functions:

Performs other related duties as required. Performs the duties of Chief Appraiser in his/her absence as required.

Performance Aptitudes:

Data Utilization

Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analysis to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction

Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, Tools, and Materials Utilization

Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude

Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations.

Functional Reasoning

Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning

Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, disability, geneticsor sexual orientation.