Deposit Services Specialist II

Space Coast Credit Union; Melbourne (FL); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

401(k) match

Tuition reimbursement

PTO & holidays

Member discounts

Job summary

Space Coast Credit Union (SCCU) is seeking a Deposit Services Specialist II at our Baytree Headquarters in Melbourne, FL. You will handle advanced member inquiries, review complex deposit accounts, and ensure timely resolutions while supporting daily operations of the Deposit Services department.

This role emphasizes compliance with regulations, completing Deceased Account requirements, and tracking IRA/HSA activity, with a hybrid schedule of two days per week in the office.

Qualifications

• 1-3 years financial operations or financial account servicing experience.
• High school diploma or equivalent required.
• Willingness to learn and comply with regulations.

Responsibilities

• Take ownership of advanced member inquiries, review and analyze complex deposit accounts, providing resolutions in a timely and professional manner and proposing effective solutions.
• Supports the daily operation of the Deposit Services department by executing assigned tasks with a high level of accuracy and efficiency in order to maintain excellent service to members and Team Members.
• Reviews and completes all Deceased Account requirements in a timely manner.
• Tracks and reviews IRA and HSA activity and documentation for compliance, accuracy, and completion. Processes IRA deposits and distributions sent in through the mail in accordance with regulation.
• Actively participate and contribute to departmental process improvement initiatives and the implementation of changes in procedures and documentation to maintain compliance with evolving regulations.
• Seeks additional training and certification opportunities if needed, and completes all required training as necessary.
• Collaborate with other departments to resolve intricate member concerns and provide in-depth solutions

Skills

Customer service

Financial operations

Regulatory awareness

Education

High school diploma

Job description

BAYTREE HEADQUARTERS
8045 North Wickham Road
Melbourne, FL 32940, USA

Description

AtSpace Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Deposit Service Specialist II in our Baytree Headquarters you’ll play a vital role by handling advanced member inquiries and assist in resolving issues as they arise. In addition, you will take on compliance-based responsibilities, requiring a good understanding of regulations, processes, and statutes.

Why Join SCCU?

Member-Focused Mission:

Be part of a not-for-profit organization that reinvests in its members.

Hybrid Work From Home:

This position is Hybrid with 2 days per week required in office.

Career Growth:

We prioritize internal promotions and offer on-the-job training.

Deposit Services Specialist II Key Responsibilities

• Take ownership of advanced member inquiries, review and analyze complex deposit accounts, providing resolutions in a timely and professional manner and proposing effective solutions.
• Supports the daily operation of the Deposit Services department by executing assigned tasks with a high level of accuracy and efficiency in order to maintain excellent service to members and Team Members.
• Reviews and completes all Deceased Account requirements in a timely manner.
• Tracks and reviews IRA and HSA activity and documentation for compliance, accuracy, and completion. Processes IRA deposits and distributions sent in through the mail in accordance with regulation.
• Actively participate and contribute to departmental process improvement initiatives and the implementation of changes in procedures and documentation to maintain compliance with evolving regulations.
• Seeks additional training and certification opportunities if needed, and completes all required training as necessary.
• Collaborate with other departments to resolve intricate member concerns and provide in-depth solutions

Deposit Services Specialist II Requirements

• 1-3 years financial operations or financial account servicing experience required.
• High school diploma or equivalent required.

Deposit Services Specialist II Compensation

Bonus Opportunity: Eligible for a 3% ONE SCCU Annual Bonus.

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Work Schedule

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Rotating Saturdays: 9:00 a.m. – 3:00 p.m

About SCCU

Since 1951,Space Coast Credit Union (SCCU)has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well‑being. With local decision‑making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired.

SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.