Deposit Processor

First Citizens National; Upper Sandusky (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Paid time off

401(k) plan

Health insurance

Dental insurance

Vision insurance

Job summary

First Citizens National seeks an detail-oriented banking operations assistant to balance core systems, perform data entry on deposit accounts, and support customer inquiries. You will work with multiple software apps to retrieve information and resolve issues while ensuring accurate reconciliations and timely statement rendering.

The role emphasizes strong numerical skills, adherence to regulations, and excellent communication with customers; benefits and tuition support are part of the package.

Qualifications

• Two year degree or equivalent experience preferred with emphasis in accounting/business.
• Strong analytical and critical thinking skills.
• Detail oriented with time management and multitasking abilities.
• Strong communication and customer service skills.
• Proficient with spreadsheet and word processing programs.

Responsibilities

• Balance core applications daily.
• Perform accurate data entry and maintenance of deposit accounts.
• Retrieve information from multiple software applications.
• Resolve issues for internal and external customers.
• Reconcile bank general ledger and deposit accounts.
• Render customer statements.

Skills

Analytical thinking

Critical thinking

Detail orientation

Time management

Multitasking

Communication skills

Customer service

Phone skills

Excel

Word processing

Education

Associate degree in accounting/business

Tools

Spreadsheet software (Excel)

Word processing software (Word)

Job description

PURPOSE:

Provides prompt, tactful, friendly, courteous and efficient service to customer by phone and provides research and data entry. This position is responsible to perform a wide variety of tasks from basic clerical duties, to more advanced deposit and reconciliation/accounting resolution. Must exhibit problem resolution and time management skills.

PRINCIPAL DUTIES:

1. Daily Balancing of core applications and systems.
2. Perform accurate data entry and maintenance of deposit accounts.
3. Data entry and retrieval of information from multiple software applications within the department.
4. Problem resolution for both internal and external customers.
5. Accurately perform Bank general ledger and deposit account reconciliations.
6. Render Customer statements.
7. Maintains compliance to all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability, CRA and Regulation DD.
8. Responsible for various wire duties, as well as performs duties/support for mobile deposits and other online services.
9. Responsible for accurately scanning, indexing and auditing deposit-related documentation for the Bank.
10. Other duties and responsibilities as assigned.

Requirements

Two year degree or equivalent experience preferred with emphasis in accounting/business. This candidate should possess strong analytical and critical thinking skills; detail oriented; skills in time management and ability to perform multiple tasks; strong communication skills. Microcomputer literate with strong knowledge of spread and word processing programs. Strong telephone and customer service skills.

Wages are commensurate with experience and a complete benefits package is providing including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan dept repayment; paid time off; 401(k); health, dental, vision insurance; and more.

This job description does not list all the duties of the job. This job description may be revised at any time. This job description is not to be implied as a contract for employment for any length of time and will not change the employee’s at will relationship. Either the employer or the employee may terminate employment at any time. Equal opportunity employer V. First Citizens is an at-will company.