Deposit Operations Specialist I

Collins Community Credit Union; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Collins Community Credit Union in Cedar Rapids is seeking a Deposit Operations Specialist I at our Blairs Ferry location to provide exceptional service to members and ensure deposit-related activities are processed accurately and efficiently.

This role includes reviewing and processing mobile and ATM deposits, garnishments, returned checks, and maintaining accurate records while complying with policy and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Previous financial experience preferred.
• Regular interaction with internal and external members; strong communication, efficiency and problem-solving skills are essential.
• Ability to manage multiple priorities, meet regulatory deadlines, and maintain accuracy under pressure.
• Proficient in Word and Excel for reporting and documentation.

Responsibilities

• Sort, review, distribute, scan, and file documents from branches to keep records organized.
• Conduct basic research support for internal and external members with timely results.
• Verify account information and balances and report to the requesting party.
• Review and process mobile deposit transactions for accuracy and compliance.
• Review and process ATM deposit transactions for accuracy and compliance.
• Review and process garnishment and levy orders per laws and procedures.
• Process and manage returned checks in accordance with procedures and controls.

Skills

Communication

Problem solving

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Career Opportunities with Collins Community Credit Union

A great place to work.

Careers At Collins Community Credit Union

Collins Community Credit Union, a growing organization is currently recruiting for a Deposit Operations Specialist I at our Blairs Ferry location. This person will be a competitive, independent, “doer” who can problem solve and get things done through people. In this role, you will work to provide exceptional service to both internal and external members while ensuring deposit-related activities are processed accurately and efficiently.

Applicants must have valid work authorization for permanent employment in the U.S. without the need for sponsorship.

Essential Functions:

• Demonstrate enthusiastic support of corporate mission, core values, and long-term objectives. Performs duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards, and our work procedures.
• The ability to think creatively and leverage both internal and external resources to effectively complete tasks.
• Sort, review, distribute, scan, and accurately file internal documents and paperwork received from various departments and branch locations, ensuring records are organized, accessible, and processed in a timely manner.
• Conduct and complete basic research projects in support of internal and external members, ensuring results are satisfactory in a precise and timely manner.
• Perform thorough verification of account information and balances and accurately report and submit to requesting party.
• Responsible for reviewing and processing mobile deposit transactions to ensure accuracy, compliance with established policies, and protection against potential fraud or financial loss.
• Responsible for reviewing and processing ATM deposit transactions to ensure accuracy, compliance with established policies, and protection against potential fraud or financial loss.
• Review, validate, and process incoming garnishment and levy orders in accordance with applicable laws and company procedures.
• Process and manage returned checks accurately and efficiently, ensuring transactions are reviewed, documented, and handled in accordance with established procedures and internal controls.

Working Hours:

• Monday - Friday 8:00am - 5:00pm

Working Conditions:

This position is primarily performed in an office environment during standard business hours. The employee must be able to remain in a stationary position for extended periods, with the majority of the workday spent seated while operating a computer and other standard office equipment. Occasional movement within the office may be required.

The role operates in a fast-paced, deadline-driven environment involving time-sensitive regulatory requirements, high-volume activity, and critical decision-making. Frequent communication with internal staff, members, vendors, and third-party service providers is required. Strict adherence to confidentiality, security, and professional conduct standards is mandatory.

Job Qualifications:

• A high school diploma, GED, or equivalent is required.
• Previous financial experience is preferred.
• Requires regular interaction with internal and external members, strong communication, efficiency, and problem-solving skills are essential.
• Ability to manage multiple priorities, meet regulatory deadlines, and maintain accuracy under pressure.
• Proficiency in Microsoft Word and Excel, including report analysis and documentation management.
• Must be bondable in accordance with State of Iowa and Credit Union guidelines.

Collins Community CU is dedicated to teaching you skills to make you successful! We are focused on giving you a strong network of support, professional development, and career advancement opportunities, all of this we offer because we are dedicated to YOUR success.

What You Receive from Employment with CCCU

A Comprehensive Health, Wellness and 401k package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.

What we offer you

Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities

Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.