Deposit Operations Specialist

Regent Bank; Tulsa (OK); On-site; USD 38,000 - 56,000; Full time

Job summary

Regent Bank in Tulsa, OK is seeking a Deposit Operations Specialist to join the Deposit Operations Team. The specialist will support processing across all bank transaction channels and serve as a resource for deposit operations while ensuring accuracy and compliance in a deadline-driven environment.

Responsibilities include processing overdrafts, wires, ACH, and debit card disputes, and assisting with foreign transactions and cash letters.

Qualifications

• Knowledge of banking processes, procedures, and workflow.
• In-depth knowledge of NACHA and Greenbook rules and guidelines.
• Strong verbal and written communication skills.
• Detail-oriented and able to work under pressure of deadlines.

Responsibilities

• Process overdrafts and NSFs.
• Receive and originate/verifiy incoming and outgoing wire transfer requests.
• Process debit card disputes within regulatory deadlines.
• Assist with foreign transactions, in-clearing, and cash letters.
• Perform daily general ledger transactions and reconciliations.
• Support Client Services in deposit operations, including research and adjustments.
• Monitor and process daily ACH files.
• Log and process Notices of Reclamations timely.
• Monitor risk exposures and assist with ACH activity and audit reports.

Skills

Banking processes

NACHA rules

Greenbook rules

Detail-oriented

Multitasking

Verbal & written communication

Regulatory awareness

Education

High School Diploma

Tools

Microsoft Office

Job description

The Regent Bank Deposit Operations Specialist, as a member of the Deposit Operations Team that supports the processing of all bank transaction channels, is responsible for performing various bank operational duties in a high-volume, deadline-driven environment. The Specialist interacts with various bank personnel while serving as a resource agent for all deposit operational areas and assisting in verifying processes and applications.

Essential Duties and Responsibilities:

• Process overdrafts and NSFs.
• Receives and originates/verifies incoming and outgoing wire transfer requests.
• Process debit card disputes and resolution within regulatory required deadlines.
• Assist with foreign transactions, in-clearing, and outgoing cash letters.
• Performs daily general ledger transactions and reconciliations.
• Provide support to Client Services in areas associated with deposit operations, including research, check copies, subpoena requests, stop payments, ACH and check adjustments, and other inquiries as necessary.
• Effectively monitor and process all daily Automated Clearing House (ACH) files.
• Timely processing and logging of Notice of Reclamations
• Monitors originating companies for risk limit overexposures and assists Treasury Services with ACH activity reports, returns ratio reports, and ACH risk assessment reports for audit review.
• Maintains consistent compliance with policies, procedures, and regulatory laws.
• Other duties as assigned.

Education and/or Experience:

• High School Diploma or equivalent
• One (1) to Three (3) years of banking experience in Teller, New Accounts, and Deposit Operations positions. One (1) year of bank operational experience is preferred but not required.

Knowledge/Skills/Abilities:

• Knowledge of banking processes, procedures, and workflow
• In-depth knowledge of NACHA and Greenbook rules and guidelines
• Functional knowledge of Microsoft Office applications (Excel, Word, PowerPoint)
• Strong verbal and written communication skills
• Detail-oriented and able to work under pressure of deadlines.
• Ability to multitask and apply analytical and problem-solving skills.
• All candidates will be required to complete a pre-employment background, credit, and drug screening.

Physical Requirements:

• Must exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently.
• Must occasionally lift and move up to 25lbs.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Sitting for long periods.

Working Conditions:

It is generally a comfortable environment. Noise, heat, dust, and other problems are minimal. All employees are required to maintain a neat and safe work area.

Regent Bank is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.