Deposit Operations Specialist

CNB Bank; Carlsbad (NM); Presencial; USD 30.000 - 39.000; Tempo integral

Resumo da vaga

CNB Bank in Carlsbad, NM seeks a Deposit Operations Specialist to support department functions, assist customers by phone, process cycle statements and notices, and handle daily mail and deposit documentation. The role reports to the VP of Operations and requires attention to detail in reconciliations, item processing, and regulatory compliance.

The position is full-time with standard banking hours, Monday through Friday, 8:00–5:00, and offers growth opportunities within the Deposit Operations

Qualificações

• Requires minimum high school diploma or equivalent.
• Bilingual a plus but not required.
• Ability to navigate shared drives and office software.

Responsabilidades

• Be well versed in core system inquiry functions.
• Assist with file retention and internal documentation.
• Understand basic general ledger inquiry and transaction posting.
• Develop knowledge of daily returned items, including NSF/OD lists and processing decisions.
• Review and process unposted/exception transaction lists across accounts.
• Develop knowledge of daily general ledger reconciliations and entries.
• Understand NACHA ACH guidelines for paper checks and electronic returns.
• Handle legal orders/levies/garnishments/reclamations.
• Review overdrawn accounts and report to credit agencies.
• Manage overdue safe boxes per NM Holders’ requirements.
• Understand dormant accounts/escheatment basics.
• Research transactions using core system reports and FedLine Web.
• Perform QA and compliance reviews for new accounts.

Conhecimentos

Customer service

Phone support

General ledger inquiry

Reconciliations

Independent decision making

Data entry

Formação

High school diploma

Ferramentas

FedLine Web

Windows

Microsoft Office

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Deposit Operations Specialist

Acctmgt FULL TIME Carlsbad, NM, US

2 days ago Requisition ID: 1120

Salary Range: $22.00 To $28.00 Hourly

TITLE:Deposit Operations Specialist

DEPARTMENT:Deposit Operations

REPORTS TO: VP-Operations

SUMMARY:

Demonstrate an elevated knowledge of all departmental functional areas including returned items, general ledger control, reconciliations, and administrative support. Assist customers with basic information via phone contact, process cycle statements and notices, process daily mail requirements, maintain customer deposit account documentation.

MAJOR DUTIES & RESPONSIBILITIES

• Be well versed in all core system Inquiry functions
• Assist with file retention including stop payment forms, general file maintenance forms, Debit/ATM authorization forms, and other internal documentation.
• Understand basic general ledger inquiry and transaction posting functions.
• Develop working knowledge of daily returned items, both incoming and outgoing
  • Review NSF/OD list and process decisions
  • Contact customers as directed
  • Generate IRDs as required
  • Generate High Dollar Return Notices
  • Process chargebacks
• Review and process unposted/exception transaction lists (Checking, Savings, General Ledger, and ACH)
• Develop working knowledge of daily general ledger account reconciliations and entries to clear outstanding items.
• Develop an understanding of the NACHA ACH guidelines for both paper checks and electronic ACH file originations/returns.
• Knowledge of processing legal orders/levies/garnishments/reclamations
• Understanding of Reg E and decisioning Reg E claims along with all necessary documentation and notices.
• Review overdrawn accounts, follow charge-off procedures and reporting amounts owed/recovered to the credit reporting agencies.
• Manage overdue safe boxes to meet NM Holders’ requirements for drilling and contents safekeeping.
• Knowledge of how to handle inactive/dormant accounts and account escheatment
• Develop a working knowledge of Core system reports and how to utilize them in daily transaction research
• Handle incoming/outgoing check adjustments through FedLine Web
• Perform Quality Assurance and compliance reviews for new accounts and maintenance transactions.
• Assist other departments throughout the bank to resolve transaction posting issues.

EDUCATION & EXPERIENCE

Minimum high school diploma or equivalent

LANGUAGE SKILLS

Bilingual a plus but not required

SUPERVISORY RESPONSIBILITIES

None

SCHEDULE CONSIDERATION

Possible Working Days/Hours

M-F 8:00 –5:00

OTHER SKILLS

• Basic mathematics skills including simple percentage calculations and simple algebraic solutions
• Basic computer skills include working knowledge of Windows Operating environment and Microsoft Office basics.
• Be able to navigate shared drives to research and store files digitally.
• Must be able to make independent decisions