Deposit Operations Coordinator

SOUTHERN SECURITY FEDERAL CREDIT UNION; Collierville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

SOUTHERN SECURITY FEDERAL CREDIT UNION in Collierville, TN is seeking a detail-oriented operations associate responsible for wires, ACH originations, and ATM/deposit processing. The role balances accounts, reviews transactions, and provides member support.

Strong Excel skills, clear communication, and thorough knowledge of card processing are essential. Prior experience a plus; candidate should be organized, dependable, and able to work with confidential information.

Qualifications

• Education/Certification: High school graduate or equivalent.
• Knowledge: Thorough knowledge of card processing procedures and requirements.
• Experience: One to two years of related experience; Proficient in Excel.
• Skills/Abilities: Excellent communication skills.
• Service-oriented attitude and willingness to assist others.
• Analytical skills with solid math abilities.
• Organized and professional demeanor.

Responsibilities

• Process wires, ACH originations, and exception payrolls.
• Balance ATM deposit clearing accounts and review related reports.
• Process vendor payment requests and Bill Pay approvals.
• Assist members and branches with IRA transactions.
• Maintain and manage archives and logs for wires/ACH.

Skills

Excel

Communication

Detail orientation

Education

High school diploma or equivalent

Job description

Description

POSITION PURPOSE

Responsible for processing, posting, and reviewing all Wires, ACH Originations, and Exception Payrolls as well as balancing ATM Deposit clearing accounts. Completes related reports and records and maintains files. Professionally assists members and vendors and notifies them, as needed. Performs related clerical duties, as required.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the effective and timely performance of assigned Remote Deposit and ATM Check processing, wire processing and card balancing functions.

Reviews and processes all incoming/outgoing wires daily.

Reviews and releases all ATM deposit checks daily.

Places proper holds and manages risk of fraudulent checks.

Reconciles ATM Deposit Clearing Account daily.

Assist with processing of ACH return files, as needed.

Manages retention of all Wire and ACH archives and logs.

Assists members and credit union branches with processing of IRA transactions.

Processes vendor payment requests from various business clients

Manage Bill pay subscriber approvals

Processes ACH originations

Processes exception payrolls.

Processes return items.

2. Assumes responsibility for establishing and maintaining professional business relations with members, institutions, and merchants.

Obtains and conveys information as needed. Composes correspondence as needed.

Resolves (or refers) questions and requests promptly and courteously.

Keeps members informed of Credit Union services and policies.

Maintains and projects the Credit Union's professional reputation.

Maintains confidentiality.

3. Assumes responsibility for establishing and maintaining effective coordination and working relations with Credit Union personnel and with management.

Assists branches and related departments, as needed. Answers questions and resolves problems, as needed.

Supports credit union personnel, as needed. Assists with intradepartmental backup duties, as needed.

Keeps management informed of area activities and of any significant problems.

Attends and participates in meetings, as required.

4. Assumes responsibility for related duties as required or assigned.

Ensures that the work area is clean, secure, and well maintained.

Completes special projects as assigned.

Stays abreast of changes in card dispute processing, wire processing and other operations/ policies.

Requirements

Education/Certification: High school graduate or equivalent.

Required Knowledge: Thorough knowledge of card processing procedures and requirements.

Experience Required: One to two years of related experience required. Proficient in excel.

Skills/Abilities: Excellent communication skills.

Service-oriented, including the ability to assist others with a positive attitude.

Able to analyze accounts possessing solid math skills.

Focused and attentive to detail.

Confident decision-making skills.

Well organized.

Possesses strong business acumen and professionalism.

Able to use PC and all related business equipment.