Deposit Operations Analyst II

MVB Brand; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

HSA, HRA & FSA

Disability Plan

Group Life Insurance

401K Salary Deferral Plan

Wellness Program

Tuition Reimbursement

PTO & Vacation Purchase

Job summary

MVB Financial Corp. is seeking a Deposit Operations Analyst II to support multiple back-office bank operations, including electronic banking, debit card services, and FinTech domains. The role emphasizes risk mitigation, accuracy, and strong teamwork in a remote-capable setting.

Ideal candidates have 2+ years in financial services, familiarity with branch operations, and strong data analysis skills. Flexible hours and cross-unit collaboration are expected to drive operational efficiency.

Qualifications

• 2+ years of related experience in the financial services industry.
• Proficient with branch operation activities, terminology and products/services for retail and commercial accounts.
• Knowledge of NACHA Rules; potential for AAP Certification if required.

Responsibilities

• Implement related state and federal banking compliance regulations and bank policies to process wires.
• Provide support to peers and ensure uninterrupted completion of daily tasks.
• Support all areas of MVB as requested.
• Perform duties independently to support bank goals.
• Ensure client satisfaction through accuracy, courtesy and clear communication.
• Daily tasks include activity reviews, exception reporting, non-post & NSF processing, Fed corrections, chargeback processing, debit card fraud review, Reg E and check fraud processing.
• Identify and modify procedures to improve service levels and efficiency.

Skills

Banking operations

Analytical thinking

Attention to detail

MS Office

Customer service

Reg E compliance

NACHA rules

Data analysis

Education

Associate or bachelor’s degree

Tools

Jack Henry software

Job description

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc. (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

This role can be based remotely.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota.

ABOUT THE ROLE

Within guidelines and general supervision, multiple functions perform in support of branches and activities of the centralized bank operations department, the electronic banking department, the debit card services department, FinTech division, and internal general banking operations. Such functions related to back-office operations are not limited to exception review, daily monitoring and reporting. The specific duties assigned to this individual within the area of bank operations may change from time to time, based upon the specific requirements of the bank.

The Deposit Operations Analyst II (Deposit Operations) performs daily operational tasks that are considered modern and complex in nature. Demonstrate analytical capabilities while performing tasks, including assessing and proactively mitigating risk and potential losses to the Bank. Demonstrate a high level of commitment to service quality and teamwork.

WHAT YOU’LL DO

• Implement knowledge of related state and federal banking compliance regulations, and Bank operation polices to process wires.
• Provides support to peer teammates, ensuring uninterrupted completion of daily operational tasks.
• Provides support to all areas of MVB as requested
• Performs the duties assigned independently and efficiently to support the overall goals of bank.
• Ensures client satisfaction through superior knowledge, courtesy, professional appearance, responsiveness, accuracy, and communication for customer-based transactions.
• Performs the duties assigned independently and efficiently to support the overall goals of bank.
• Daily responsibilities to include but not limited to:
  • Daily activity reviews and exception reporting
  • Non-post & NSF Processing
  • Fed Corrections
  • Charge Back Processing
  • Debit Card Fraud Review
  • Reg E and Check Fraud Processing
  • Support for Core Banking, Digital, Legal and other Operations Units
• Proactively identifies and modifies procedures, to increase level of service and promote operational efficiency in operations functions.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy ACT (BSA), Office of Foreign Assets Control (OFAC) responsibilities that are specific to the position.

EDUCATION & WORK EXPERIENCE

• Associate or bachelor’s degree preferred
• Minimum 2 years of related experience in the financial services industry
• Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers.
• Proactively identifies and modifies procedures, to increase level of service and promote operational efficiency in operations functions.
• Knowledge of the various Fed Return types, sub types and field tags
• Manage daily report distribution.
• Knowledge of Jack Henry products preferred.
• Detail oriented; quickly spot out irregularities.
• Able to work in a fast-paced environment with minimal supervision.
• Flexible non-traditional banking hours required.
• Strong time management skills and ability to prioritize tasks.
• Ability to understand and analyze large amounts of data.
• Proficiency in MS Office Suite andOutlook
• Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers.
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and teammates.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to learn, comprehend and define new systems and processes.
• General knowledge of related state and federal banking compliance regulations, and Bank operation polices.
• Knowledge of NACHA Rules and Regulations and be open to AAP Certification if required.

BENEFITS AT MVB

MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.